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location is perfect

A little bit old, but good location and service.

The room was fairly spacious and the bed was comfortable enough. Only that my room had no sofa when my neighbor room was furnished with sofa with coffee table and bed bench. They brought a bed bench when I asked for. I had meals room serviced and the room service was always served very fast and came with big smile. It's not luxurious but fairly good enough for what I paid. If your are on business, it would lose your face if you invite your guest to the hotel. I mean to the lobby. I wouldn't mind staying at this hotel next time when I visit there. Good location too.

Melhor café da manhã que já comi, os funcionários são muito atenciosos e o local estava sempre limpo e cheiroso

10/10 hotel

Muy bien este hotel. Las habitaciones muy limpias, el proceso de check-in ordenado, y el restaurante muy bueno. Su ubicación es excelente. Mención especial para Scarlett del restaurante, que me ayudó muchísimo informándome de las opciones libres de gluten y Claudia, muy agradable, que me llevó hacia el aeropuerto. Me ayudaron muchísimo también en arreglarme dos tours para conocer un poco más de Chile. Recomendado este hotel.

Fantastic place to stay in Santiago. It is the centre of the city with easy access to everything. The old world charm was welcome.

Such a classic property. Central location was easy area for pick up and drop off for joining day tours. They allowed us to drop off luggages before check in time. Staff was very helpful in arranging transportation to the airport when there was road closure due to a marathon. Good breakfast buffet with options. Will stay here again.

MUY BUEN HOTEL, EL DESAYUNO EXCELENTE

Excellent location for walking tours around the city and surrounding neighborhoods. The inside of the lobby and dining area lacked natural light and could use some of it to brighten things up. Overall great experience and would recommend this hotel for a Santiago trip.

Hotel was very good,room clean,staff very friendly and professional.

Près de rue commerciale et restaurants. Près du métro. Sécuritaire. Propre et belle piscine. Très bon déjeuner, beaucoup de choix.

Beautiful old hotel near centre of Santiago. Comfortable stay, bathroom could do with an upgrade. Lovely old furniture. Pool was not warm. Bar meals ok but expensive. Staff friendly and helpful.

Everything good. Definitely will stay again.

The hotel is located next to the presidential palace. We enjoyed the area, lots of restaurants, shopping, and historical buildings. The hotel is clean, has good-sized rooms and an excellent breakfast.

Très bien

Grande chambre dans un style ancien de charme, comme tout l'hôtel. Propre et agréable. Le menu du restaurant est minime, pas très intéressant. Bar extérieur au 5e avec vue sur la ville. Localisation parfaite de l'hôtel près de la place des armes et du palais de la Moneda. Personnel sympathique et serviable, surtout à la réception.

Excellent location and top notch service, breakfast, dinner and clean rooms and bathroom. This is a 4 star hotel for sure which I would surely recommend to anyone.