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location is perfect

A little bit old, but good location and service.

The room was fairly spacious and the bed was comfortable enough. Only that my room had no sofa when my neighbor room was furnished with sofa with coffee table and bed bench. They brought a bed bench when I asked for. I had meals room serviced and the room service was always served very fast and came with big smile. It's not luxurious but fairly good enough for what I paid. If your are on business, it would lose your face if you invite your guest to the hotel. I mean to the lobby. I wouldn't mind staying at this hotel next time when I visit there. Good location too.

Great experience. Staff so smiling and attentive. Front desk always helpful and resourceful.

Elegant older hotel with great staff and service Well located for access to Santiago’s highlights.

Clean rooms, friendly staff. Claudia the taxi driver was amazing.

Eu e minha esposa amamos o hotel. O quarto é muito confortável e com uma decoração mais classica de muito bom gosto. Também tivemos uma ótima experiência no restaurante, onde fomos muito bem atendidos.

Habitación grande Buen desayuno Personal servicial

Perfect location, good gym and pool, quite ok BF, nice but a bit worbout roo.

Location is great for walk tours and precolumbus museum. The walls seemed a bit thin to hear neighbors (baby crying next door)

The hotel lobby is lovely, old school and charming, breakfast good and the gym was great. Rooms are dated and rather noisy, cleanliness overall was a bit lacking both in rooms and hotel areas. Staff were a bit hit and miss, some fantastic others not so. A nice area to walk around.

One of the most elegant old school hotels in the region.

Tudo certo

A qualidade e o atendimento impecáveis. Hotel muito tradicional, estilo inglês.

Hotel muito bom, inatalações. Cama, banheiro, serviço de quarto, café da manhã e atendimento excepcionais!

Foi uma ótima estadia, o hotel e confortável e fica numa área central e segura. Só incomodava um pouco o banho, a divisória não é bem estável e acabava molhando o banheiro inteiro…

Buen precio y buen servicio

Excelente estadia, uma ótima viagem, hotel confortável e de requinte.