Been coming for 30 years.
Know good people who still work there.
Amenities- little things like complimentary coffee in morning - either diminished or reduced to -0-. Now $7/cup for a fairly poor brew. Someone rang our bell at 7am to find out if we were still in the room (!) - check out is at noon knucklehead! Why not check with the front desk? Rather dismal extremely overpriced room service menu for one grand a night.. When it was Mandarin owned it was great. Been about two owners since with, we suppose, MBA’s wringing out an ever better bottom line. Sad.