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Did not have one

Buen hotel.

Service was not so good I’ve machines didn’t work , half building looks like under construction no breakfast or coffee

Room was clean and comfortable

The worst hotel and that’s still an understatement. The staff was horrible, no one greets you and they’re just sitting on the stool behind the desk on the cell phone. Room had a broken A/C, I was given a handicapped room when it was never requested and when i asked to please have another room the CSR gave me an attitude, this was 10/5 at around 8pm. Horrible service. Carpet in room felt dirty, tacky, who knows when was the last time it was cleaned. The exterior of the building was in poor condition, landscaping was definitely not being done and the place seemed like abandoned. Very bad property. Avoid if you can.

This property is very unsafe. We was there for the fair. They stole my husband truck & a friend that was with us Corvette. No security camera & no security patrolling their parking lot. This was the worse day. Ask the guy that work there said this always happen cars getting stolen. I really dont recommend this property to anyone. Thank you!

Staff was very nice and very helpful.

Dirty Rooms, no smoking allowed, but you can smell smoke everywhere on the 5th floor, dog hair all on the floor, coachroach in the room, dirty vents, etc... good stay, cheap, but just suboptimal living situation

Under construction but definitely NOT a problem. The only drawback was lack of breakfast. Otherwise everything was fine.

Was told their was dining options and breakfast which there was none of.

the room was adequate but in need of updating. Outside needed much landscaping.

!

I asked for a specific room at the time of booking, when I arrived, I was told the room wasn't ready, but it was mine as soon as it was ready around 3. I came back at 4 and a different person said that room was occupied. One of the desk clerks is a liar.

Our door was messed up. The dead bolt would not lock and it was because someone had completely pried it out of the door jam. When opening the door with your electronic door key, and pushing the door in, this caused the door to not open easily because where it had been pried inward it bend the jam and the door catches. I brought this to the attention of front desk staff and they said they could have maintenance come look at it…in the middle of the frigging night…but could not move us as they were “full up”. This is in middle of Dallas…so did not feel safe rest of night and do not sleep well. Our room was also at end of hallway where “construction” was going on and end of hallways was taped of with heavy plastic and hazard tape. When we got up at 7 next morning and were getting ready we heard drilling and when leaving at 8 people were carrying out lamps and tables…check out is 11 so what about folks wanting to sleep??? So tacky.

Poor customer service

Bus. Friendly

Love it here

When we bought the room, we were informed that breakfast was included, however once we got to the hotel, they told us that was no longer applicable due to renovations that were occurring, however, there was no price alteration. We proceeded to the room and after setting our stuff down, we peeled back the sheets of the bed to discover they were dirty and hadn’t been changed out or washed since the last guest. We requested they be changed and they did. Later that night, we proceeded to take showers where we attempted to use the shampoo, body wash, and conditioner that were provided and attached to the wall of the shower. However, upon using them, we quickly realized that there was a foul stench coming from all three containers. Unsure if it was the brand or if the previous resident did something to them, we decided to request them to be changed from the front desk yet they never swapped them out and we had to purchase our own toiletries from Walmart. When we finally got back to the hotel after our outings, we returned well after midnight for some much needed rest. We fell asleep around 2am hoping to get a good quality sleep, but were abruptly awoken at around 8am, if not earlier, by construction from the renovations happening very close to our room. Was a miserable experience to say the least and will not be returning.

Staff was ok but the rooms smelled like mold. The carpets were wet and even after moving rooms, the smell was strong