직원들이 매우 친절합니다 의사소통이 힘들어도 그에 대한 응대를 친절로 메꿉니다

너무 깔끔하고 좋았습니다! 칫솔, 샴푸, 냉장고 등 모든 것이 구비되어 있어요

처음에 앱에 뜬 사진이 작은 옛날 집이라 작은 호텔인줄알았더니 실제로는 크고 규모가 잘 잡혀있는 호텔이었다 주차장도 있고 가격도 적절하고 좋았다

3인실예약을햇는데 2인실에보조침대를 넣엇네요 그래서객실이작앗어요 그래도 청결해 많이불편하진않앗어요 주차요금이 무료인줄알앗는데 유로인데다가 투숙객에도불구하고 너무 비싸서 바가지쓴느낌 ᆢ 와이파이도많이느리네요

We stayed at this hotel for 4 days to participate conference in Bilbao. The deal which I purchased was classic room with free morning buffet. Room condition was good, and offered breakfast (cafeteria, 0 floor) was also nice. But, the jamon (spain ham) that they offered was low quality (Don't worry. Bacons and sausages are offered!). Beverages (coke, soda water, juice, mineral water, etc.) were also free in breakfast. The facts that I felt sorry (only limited to classic room) were the performance of refrigerator. We used 5 rooms, but the refrigerators were successfully operated in only 2 rooms. Besides, two people of my colleagues were locked up in elevator for 1 time. Location of hotel was so good to go around key places of Bilbao.

The room was clean and the staff was very friendly. Unfortunately, the maid staff was on strike during our stay. Also, the heat took a couple of days to come up to a warm temperature. Overall a nice hotel and I would stay there again.

Tuve la mala suerte de pasar 3 dias sin servicio de habitaciones pero el personal ha estado muy atento. Respeten a las trabajadoras de habitaciones, respeten sus derechos, son muy necesarias para completar el confort total de la estancia.

Das Zimmer war ausreichend groß, sauber und auf der Rückseite des Hotels auch sehr ruhig. Die Ausstattung ist etwas in die Jahre gekommen jedoch hat alles funktioniert. Das Bett ist relativ hart. Der Frühstücksraum ist modernisiert und das Frühstück ist sehr gut - jedoch gab es an einem Tag ein Frühstück am Tisch serviert, da das Hotel kaum belegt war - das war etwas kompliziert, da das Personal kaum Englisch sprach. Durch einen bereits einige Wochen andauernden Streik des Personals für die Zimmerreinigung, wurde das Zimmer nur auf besondere Anfrage gereinigt und die Handtücher gewechselt.

Ingen städning. Strejk utanför hotellet

El personal y limpieza

oui

Jeg boede på hotellet mandag til fredag og havde ikke rengøring på værelset en eneste gang. På grund af at rengøringspersonalet strejkede. Men det var ok for mig. Jeg savnede ikke noget, og ellers var det et dejligt hotel.

Great location a stunning view (from my room at least). Staff very professional and friendly

Necesita renovación

The reception a bit cold otherwise everything fine . Excellent breakfast for 18 euros.

Las alfombras de los pasillos están manchadas y viejas , no encontramos agua para beber en la habitación .

Good food including the breakfast. Staff were helpful. Only slight issue was the ownership changed during our staff, and the room keys didn’t function on day so we had to go back to reception to get the new keys

Very good hotel

Bra frokost. Ligger ganske sentralt. Litt trafikkstøy. Alt i alt, så er dette et bra hotell

Clean, spacious room. Plentiful breakfast buffet. Unfriendly, unengaged staff