Your entry way, the drop off, entry and walks were icy, it was not shoveled and nothing to mitigate the icy spots; noise was off the charts and entire hockey league teams ran up and down the halls for hours in the late afternoon and early evening - guests should not be permitted to let children race endlessly around the halls and stairs; also never could get my room's TV to work - so no TV, and no ability to get the TV working when I went to the desk. I have stayed here before, and no issues but this was not the best stay this time.