The whole hotel needs updated. The outside is rundown , and the first bedroom was filthy, the floor was covered in filth. I am extremely upset that Expedia would use this hotel.

The breakfast was bad leak in the shower.

La habitación confortable, el personal Muy eficiente y amable

Good

This place is dated. Doesn’t look anything like the photos on their website. The desk chair in the room was broken. The walls needed to be painted. It was clean. The parking lot needs to be paved.

Room was clean and spacious. Hotel staff At check in was great. Manager helped us with an issue and was very helpful. Breakfast was okay.

The staff was great, the room was clean, the door to the bathroom would not stay shut.. The real thought is the outside of the building looked dirty.. It could use a pressure wash and some sweeping

We had a great stay. Shout out to Shekira (sp?) at the front desk who gave us a very nice room and was very professional and polite during the check in and check out process. The included hot breakfast and free parking was helpful as here weren't many other options in town.

Clean and close to downtown. God breakfast.

Excellent in everyway !! 5 stars

La limpieza lo peor.Las habitaciones super sucias, la cama llena de pelos, todo horrible de sucio, Impresionante. Para mi fue la peor experiencia.

Limpia sábanas y tohalkas súper limpias

Clean rooms, close walk to downtown

The location was ideal. The lady at the front desk was kind. Everything was walkable. The room smelled musty and had white mold in the bathroom

The location was awesome, free parking for hotel guests and walking distance to the old town and Castillo. Staff were friendly and helpful. Room was very clean and I could see that the staff took time on it. The not so good: breakfast was not very good, several items in my room didn’t work: phone did not work at all, shower was lukewarm for the first couple nights, some of the channels on the tv just didn’t come in, mini fridge did not keep things cold even on the coldest setting. The ac in the room was cooler. Seems like a lot of things in the room were run-down and old.

The staff was extremely helpful and courteous

Such a nice clean cute place ! Loved it!

Great stay! Nice place! Great location!

First off, the staff is the friendliest I’ve ever met! Big shoutout to them! If you wanna see Saint Augustine this is the best hotel there is. Even the hop on hop off stops right at the hotel so that saves parking and driving!

The staff was super nice! Good hot breakfast, comfortable room and great location-we walked to everything in Old Town!