A really pleasant hotel in a great location (right next to the Opera and Bourse) and brilliantly located for the Christmas market, which was the purpose of our visit. Staff were very helpful and the room was clean with great facilities (once we'd worked out the shower puzzle). Our only complaint would be the service in "the View" bar. After being ignored on entry for a long time we were given a tour of the bar (with plenty of seats) then refused seating because there were only two of us.