Staff was friendly

The room was somewhat clean, there was a scrunched up disposal glove in the corner of our room behind the door. I’m hoping it was from the cleaners. The room in general was just super dated and old. Both the bathtub drain and bathroom sink drain were broken. The sink drain was like permanently closed so the water drained really slow. The shower curtain was ripped. The towel holder was like falling off the wall. The hallway also smelled of cigarette smoke. Bed was comfy which was nice.

Mattress was concaved in, very worn out. Pillows were not pillows, super flat and no support. Zero stuffing inside making them very uncomfortable. We maybe slept 3 hours each total. Front desk didn't really care.

Room had terrible odour

The room and lobby were clean. The room was very small with the king size bed as was the bathroom. The pool area wasn’t as clean as we’d hoped. But overall was a decent stay.

We didnt even stay in tje hotel! They kicked us out and never gave me my refund! Rcmp had to pick us up for nothing! They grabbed the wrong people

Airconditioner is so loud. Elevator was so tight. Properly is really old and needs renovation. Breakfast does not have hot serve, and crowded not much option to choose. Room was filthy hair all over the bed and bathrool

Clean room, friendly staff, hot tub jets were not working

Good location

First day we ordered food and the fridge wasnt very cold. We told staff but someone never came to look at it. Everytime my son used the bathroom in the pool area, he slightly got electrocuted. Told staff I don't think they believed him. Definately got what we paid for and needs to be updated and cleaned up. Definitely some quick landlord type fixes.

It's really terrible customer service and am not have this hotel on my next trip and will advice my friends.

The check in process was easy and quick. Staff were friendly and helpful. The free breakfast was not a highlight. It was dry cereal, cold eggs, toast and bagels(toaster only toasted one side) and a waffle maker. Bacon or sausage or even hash browns would have been a good addition. The room was very small and very crowded and hard to move around to get to any of the food.

They charge you for early check-in despite the fact that the person is a senior. Seniors over 70 also do not have credit cards and no where is it stated. They refused to check him in until a credit card was provided. And I am here wondering, if I was not with him as his daughter, would they have left him stranded?

Back entrance key entry not working.

Smelly rugs and out dated.

We're very this appointed on our stay at this hotel.

Pictures were deceiving, rooms are old and it shows. Rooms had a smell to them (urine, cigarettes & kitty litter) Staff were friendly. If you’re only crashing a night or two I’d say it’s ok for the price.

It was good

Breakfast room was cluttered; too many tables set up and the food offered was limited to pickled eggs, toast, yogurt or fruit if you got there in time. Check in staff was not friendly (though the staff the next morning was!) Alarming amount of inebriated people hanging around the entrance, lobby and hallways (including at 8am).

Place is decent. You have of all walks of life. Front desk staff are prompt and amazing.