nice place but poor service. even though this very luxury place service were so so. They were confused all the time about billing and so on. So I had some trouble with it. I hope they could more concentrate for caring customer rather than trying to sell more expensive room when we check in.

중요한 클라이언트를 이 호텔에 묶게 했는데 직원의 실수로 카드 결제 오류가 여러번 반복 되어 클라이언트와 민망한 상황이 여러 번 반복되었다. 호텔 로비에 가서 컴플레인을 하고 나서야 호텔측에서 클라이언트에게 사과했는데 그 과정까지 너무 복잡하고 스트레스가 심했다. 시설과 위치, 객실의 상태는 모두 완벽했지만 커뮤니케이션이 엉망이 되서 그 모든 완벽함이 반감되었다. 손님에 대해 좀더 존중하는 태도가 절실히 요구된다.

Awesome !!!!

침구가 아주 편한하고 좋았습니다. 직원들도 나이스 하고, 샤워용품도 향이 좋았으며 일층 로비 레스토랑 인테리어 분위기가 최고였습니다

디자인, 편의시설, 서비스, 위치 모든게 완벽한 호텔인거 같습니다! 너무 멋진 분위기의 1층의 바와 레스토랑은 꼭 이용해보세요!!! 직원이 HOT PLACE라며 이용해 보라던 이유가 있더군요. 여행의 질을 높여준 숙소였습니다.

Did not have breakfast

Mkt god, om än dyr, frukost

The staff and accommodations at the London Edition were amazing! The location is perfect for walking to many attractions. There is a wonderful restaurant and bar located on property for breakfast and evening cocktails. Super comfortable bed and cozy atmosphere in the rooms.

Incredible luxurious and the service was perfect

The staff were so kind and everything was satisfying. And the location was also good.

There was a fire alarm while I was sleeping on night one, the next day they started construction work in my flooor at 9am due to a faulty boiler. After two sleepless nights I asked for another room they said no and gave me a late checkout instead. Most 5 star hotels would comp the whole stay or a night… highly disappointed by this stay. Would mot recommend

Great room! Terrific food!

Personalen var mycket professionell och vänlig

Worth every penny

Clean room, attentive staff. Great stay

Amazing Place

ホスピタリティもよく、快適でした。

Increíble hotel! Cómodo, limpio, el personal super amable y atento. Los cuartos cómodos y el baño amplio.

Enjoyed our stay

Terrific location, very friendly staff—will stay again.