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Dirty shower, dirty toilet. The room smelled so bad like cigarettes. I would not recommend this hotel.

First room had screws on floor and disassembled heating and ac unit on floor no bedding an no curtains. 2nd room had bugs all over walls and floor cigarette burns on tub curtains that didnt fit window and door didnt lock.

Staff was ok only stayed one night but got the heck out asap. They moved us from one room to another because of damages in first room 1st room had holes in wall broken picture frame floor was messed up rust on tub with caulking coming off but 2nd room they put us in I only looked for damage and in morning went to restroom and saw mold on the roof of the bathroom and we checked out asap cause we had to go to see balloon fiesta at 330am but office was closed until 9 am so came back after fiesta cutting it short so we can check out before checkout time do not recommend and we will never come back here again. Rat trap hotel

Staff was friendly, but the room bore no resemblance to the pictures. Room was very dirty. Cannot recommend.

Receptionist E.B. was very rude. We had paId reservations, at the door she basically kicked us out, wouldn't hear me out. Said it was Expedias fault, butnit was hotel's fault. They oversold their rooms. She was absolutely beligerent about it and unempathetic, then wanted me to call securituly on me because i wouldnt leave. I wouldnt leave until I called Expedia to verify this place hadn't stolen my $. Only after I threatened to call the cops did the lady allow me to make my call while there, to verify. Worst experience ever. Luckily Expedia empathized and got me a better hotel and they paid the difference. That is customer service.

Everything was dirty the bed sheets were burnt and the sheets were stained moved to a different room wasn’t any better the floors were so dirty

La peor experiencia en hotel que tenido Al llegar al hotel me comentaron que no tenían la reserva, que con Expedia tuvieron problemas, con eso se escudarón en no respetar la reserva de habitación. Cómo eran fechas saturadas por evento en la ciudad me buscaron una habitación pero con cobro del momento que fue el doble de lo que había reservado y no solo eso estaba en pésimas condiciones, con mosquitos que nos picotearon todos, la puerta que no funcionaba bien la cerradura, el baño sucio y solo 1 toalla aunque nos cobraron por los 4 huéspedes y sin hablar de las condiciones tan desgastadas del mobiliario a y me comentaron que no hacían devoluciones y que si quería hacer una queja por el doble del costo lo viera con Expedia.

Was not habitable for anyone. Rooms were filthy and stank like plumbing problems for decades. Sinks, toilets and showers were not in Working order and were filthy. Checked in long enough to see my room then immediately checked out and asked for a full refund. Never again would i give this place the time or day to stay again

Holes in the wall, prison towels

This is a dangerous area to stay in Albuquerque. When i showed up, there were many, many unhoused people walking around the property. After calling other hotels, a local told me i should definitely get out of that area of town. Not safe. Just a warning to out of state travelers. I did notice while i was making arrangements for another place to stay, several out of state vehicles showed up, then left promptly.

We could not check in. Front desk closed & tried calling & no answer. Had to go somewhere else. Expedia did not say when I booked that front desk closed at 7 when I booked it after 9.

Front door to room falling apart, uncomfortable beds, cheap pillows, roaches in paintings on walls, don't stay here find somewhere else or pay the extra money for a better room

Place was pretty old and the front desk was not very helpful and rude. We almost didn't get our room, they closed the front desk at 10pm, been traveling and we got there at 9:50pm, they were able to check us in. No trash can in the room

Please do not stay here. The pictures are deceiving. They rooms smell, have stains, and pad locks as door protection. Rooms smell like cigarettes and the ac had duct tape.

Reserved room with 2 queen beds. Only had a room with one king bed available. Take it or leave it according to front desk. It was 9 pm and after driving for 6 hours. Not good. At least Cody, manager apologized.

Just stay away. Pretty sure this is low income housing at its best. We got what they call a suite. Outlets didn't work, refrigerator didn't work... Everything about this place was wrong. Smoke detector's gone, whole thing walls, see if your curtains... Dirty everywhere... Everywhere. Just don't. We thought it was a mom and pop motel but shame on us for not mapping it with Google Earth.

There was not staff available to get towels or toilet paper from, I had to go buy my own. Definitely not returning.

This place is so disgusting. Where do I even start. As soon as you open the door the smell knocks you over. It is absolutely pungent and made for a terrible night breathing it in. There are stains all over the walls- some kind of mystery brown splatter. The sink wasn't even clean, there was hair and toothpaste from previous guest. The parking lot is full of tweakers and cars with the windows broken out. There are units with the door locks missing. Not only is this place foul in the worst ways, but it feels very unsafe as well. My husband joked that we might actually get murdered here. We survived, hardened and a little scarred.

New management was not ready. Room had no towels, no trash can. Hotel had no kleenex. Refrigerator stopped working causing us to lose our food.