When we first got there everything seemed to be okay, the front desk attendant was able to give us a smoking room but we lost the king size bed as requested. When we got to the room the sheets were dirty and it was ashes everywhere. No staff came offer house keeping, change the trash or give extra towels for our 2 night stay. When we finally saw the lady on the day of checkout before 11 to ask for towels. we were told no at first but when we mentioned we never got any more to use our entire stay, then she gave us 1 towel to share. I was very disappointed in this stay and I will never come back again. honestly I want my money back