The hotel was lovely and had a nice atmosphere. The staff were friendly and the hotel was quiet and not noisy at all. There is a Spar shop around the corner, the train station right outside too and the hotel is a short 20 min or so walk to the city centre.

This could be a fabulous hotel but it is let down by its location and the customer service. Stayed in a Club room which was great. Well designed and clean and comfortable. Except that it had a direct view of a railway track and the noise from the trains is very full on when one passes. The rooms are “smart” rooms with individual WiFi and we couldn’t work out the password, called reception and was told very brusquely by Carlo to press home on the TV twice. Didn’t work. He was very impatient, said he would send someone up nobody came. Tried to charge on arrival despite having pre-paid. Wasn’t interested in seeing the receipt for payment and kept insisting that he needed to collect payment. Eventually backed down. Ate in the North restaurant, food was OK and reasonably priced but service was VERY slow. The area around the hotel is far from the best that Dublin has to offer

The area wasn’t the best, close to the railway station but quite a lot of dodgy characters about. Bedroom was also not particularly clean, bedding was soiled when we arrived and I had to ask them to change the bedding. Toilet didn’t flush waste away properly and the floor needed hoovered….

Der var larm fra tog der nærmest kører hen over hotellet samt susen fra ventilationen. Mit vindue var lige ind i en mur. Den medfølgende morgenmad var nærmest bar en bolle. Dog var indretningen. Dog var indretningen pæn, personalet søde og restauranten god.

all good

Rooms were great and clean. Food was really good We booked to use the spa on the sunday, the day we checked out as our flight wasn't until late. They told us you could not have the full day and would have to leave at the same time as the hotel check-out But still have to pay full price. You should be able to have the full day at the spa on your last day, ridiculous rules. Ruined my partners birthday, whcih happened to be on the sunday the day of check out.

The room was large and had good button tech to open curtains and lights. Could have done with hot chocolate in the room but this was available in the lounge.

Bra och rent rum. Lyxigt. Bra bemötande

Great location. Lovely breakfast. Room was a good size - we paid for the club room. Didn’t use spa facilities-extra charge applied

Room was very warm couldn’t sleep with heat told reception but didn’t fix till last night there. We have been here before but it’s looking a bit tired now

Clean. Spacious Room. Good location right beside train station and close to the 3 arena. Check-in was quick, hassle free and the staff were friendly.

Reception staff were amazing - really friendly and helpful.

The hotel was spotless the staff could help us enough we were on 7 floor there was a room which we could used the views were stunning especially at night with all lights for tea x coffee

Sehr freundliches Personal, schönes Zimmer mit gutem Bad.

Great location close to train station

Everything was fine! Staff very friendly.

Etter 2 rombytter fikk vi et bra rom. Det første var det så mye støy fra kloakk og ventilasjon, og det andre fungerte ikke strøm på flere stillkontakter og tv. Betjeningen på hotellet var hyggelige, hjelpsomme og forståelsesfulle. Fikk kompenasjon for oppstartsproblemene, så vi var alle fornøyde.

Grundsätzlich waren wir zufrieden, wobei es weit entfernt von komfortabel und „wow“ war. Die Mitarbeiter waren stets sehr freundlich! Die Einrichtung, vor allem die Sitzbereiche im Essensbereich veraltet, verschmutzt und teils porös:(( Die Lage war gut. Man konnte die Innenstadt fußläufig erreichen!

Excellent location if arriving in Dublin by train. Clean and pleasant room. Super helpful and friendly staff. Enjoyable stay.

Thank you to very kind reception staff who let us store our bags twice and also kindly provided a free upgrade. Very nice surprise, thank you!