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Elevator was out, our room was on the 3rd floor, property was somewhat rundown

It’s time to renew some things, not enough light

Very close to all the major stores

Really nice for the area looks like they were doing renovations in some area

The property needs to be more cleaned and cared.

No laundry bag, no working elevator

Elevator not working, apparently hadn’t worked for weeks. Their website indicated coffee maker in room, but no, not there. No safety strips on bathtub floor. Only one hanger in closet. Only one tissue in tissue box. Room darkening curtains not really dark. Had to have desk clerk come into room to fix TV that wasn’t working. Worth $300 for 2 nights? Not even close.

The rooms smell musty, carpet was heavily stained. Even though I had confirmed an easy access room, they gave us a room on the third floor, and the elevator was not working for ALL FOUR DAYS that we were there, room did not get cleaned even though we had requested it the day before. They were supposed to discount the bill for all the hassle, but the manager was never to be found on the property.

I didn’t like the layer of dusts on the air conditioner

We should have left when they said the elevator was not working…. Breakfast-terrible Floors-filthy Towels- paper thin Beds-too small for two people… what size are those anyway? Overall place was worn down and dirty… was there any cleaning staff??? (Something other than the take what you need off the cart at the end of the hallway might be a step up.) Desk staff… was friendly Surrounding restaurants were great! Find another place to stay- my advice to others.

This was by far the worst hotel state I’ve ever had. Elevator was broken. Hallway was dirty room was outdated needed maintenance repairs torn mattress cover stains everywhere refuse to give a refund. I highly recommend not staying here.

I think the whole hotel could use a very serious update. The rooms were clean but in a mild state of disrepair. The wall next to the tub is rotting and has opened up leaving a stain. The headboards should be replaced. They have claw marks in them. No coffee machine in the room. The breakfeast area was clean but one of the machines kept tripping an alarm. That made breakfeast very noisey. We did not have the need to interact with the staff much. I have nothing negative to say about the personal.

The breakfast was good but the elevator was not working. Also, the Wi-Fi was down for much of the first day. They do make these clear upon your arrival and you are allowed to receive a refund.

Poor internet, no room service available.

staff are friendly but my room is so old including the toilet and it was so dirty including the carpets

Not like the pictures and needs serious renovations. The bathroom sink has multiple cracks, in room coffee maker, and the room wasn’t cleaned very well.

Breakfast had decent options. Good for family with kids. The front office manager during the evening hours - Mr. David was helpful in addressing any concerns immediately

The house keeping part was not good at all. U had to put in for room service just to get it 24 hrs ahead of time . Ridiculous. Room service is everyday. No tub stopper the water smelled to me when it came on.

Stay wasn’t pleasant. Bathroom exhaust was too noisy. Asked them to do room service everyday but they did for two days. Last day lift was out of order and we had to bring down luggage by stairs. Breakfast was awful as serving white bread.