I needed to cancel. I booked because of a delayed flight. Expedia tried to get me a refund as it fell within the 24 hr cancelation but the Expedia agent was to no.I was able to get another flight but they would not do a refund.I wont be staying at Hyatt again. They lost a great customer as I travel alot!!

Everything was great. The place was clean and very comfortable.

Good value.

Was very easy to get too off interstate,I love the layout of the rooms. Very clean

I think the breakfast was as expected. Not great, but not bad. I was a little frustrated about not having a microwave anywhere in the building yet selling Microwavable Cup Noodles. I bought a product but then had no way to eat it as it was intended.

Staff were helpful and friendly. A few dining options nearby. Spacious room and we enjoyed the daily breakfast.

Trip was fine until Housekeeping entered my room without knocking or addressing that they were coming into the room. Also, my DO NOT DISTURB was on the door for them not to enter my room. This left me feeling very violated, not knowing if they had entered the room at other times when i was not in it. I could have been naked when they opened the door. It was around 10 am, checkout wasn't until 12 noon

Decent airport hotel, clean and comfortable; but dated. Low showers (for tall guys like me) and some stains (water damage, etc) are visible.

We loved the room arrangements with the sitting area separate from the bedroom. Breakfast was great, also. Would come back.

I love that even though it was late and my flight was canceled the female driver couldn't fit me in on a trip but she said she would come back and get me ...and she did. She even walked up to me to find me and safely got me back to the hotel. Thank you maàm.

Small bed, limited breakfast, and paid parking. Parking was higher than what was mentioned online.

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I decided on this hotel because it had a pool and seemed very clean. It was very clean, but the pool had been filled in with concrete. I was not the only customer who complained about this. The staff said that they had tried to have them change it on the website, but was told they couldn’t. It is not a good practice to bate customers this way. The staff was amazing and very friendly and professional. The property needed a swimming pool if they advertised it. Plus, paying $30+ for parking for 3 days was not nice either. That was not said on the website either. The parking was very packed and when you have to park on the back side of the building, you should be able to use your room key to enter in the door, but you have to walk all the way around the building to the main entrance to enter. That could be a safety hazard for someone coming in at night, especially for a female. I am not in fear, but a woman or a child may be in danger.

Room was clean and a good breakfast! Love the airport shuttle!

Bed was uncomfortable. ATM didn’t work. Worst breakfast I’ve EVER had. No airport shuttle service

The front desk staff was great. Housekeeping not so much. I extended my stay until July19th, which was a whole other issue and was locked out of my room. Did not see anywhere on Expedia’s site to extend. But cleared up the issue with the front desk. But housekeeping never entered my room to bring fresh towels or toilet paper or empty the garbage my entire stay. I had to go in the hallway to find someone and get the things needed. Very disappointed.

Great experience! Wonderful check in staff. Room is clean and quiet!!!

Room was large and clean with some nice touches. I was surprised to be charged for our one night of parking

The staff was very friendly and the room was very comfortable! Would definitely recommend!

Someone else was given a key to my room. Oops. But room was nice, staff was friendly and helpful. Restaurants to walk to. Good breakfast.