8.4
매우 좋음
리뷰 1,726개
청결

8.8

편안함

8.4

서비스

9.0

실제 이용 고객 리뷰 Crowne Plaza KITCHENER-WATERLOO by IHG

페이지당 리뷰 수
20
40
상위 리뷰
Hyeon Je
icon-여가 파트너와 함께
여가 파트너와 함께
6.0
/10
105주 전에 리뷰함

Expedia Group verified review

A decent buffet for breakfast with awesome services by crew!
Isabelle
icon-파트너와 함께
파트너와 함께
10.0
/10
13주 전에 리뷰함

Expedia Group verified review

Clean room, nice staff, good value breakfast
Kathleen
icon-파트너와 함께
파트너와 함께
10.0
/10
13주 전에 리뷰함

Expedia Group verified review

Good, will stay against n.
Michael
icon-
8.0
/10
13주 전에 리뷰함

Expedia Group verified review

Great buffet breakfast
Dongryul
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
14주 전에 리뷰함

Hotels.com verified review

Very clean, very kind, very comfortable. Love to come back. I realized that not every hotel with the same franchise is the same.
Elisa
icon-아이와 함께
아이와 함께
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Excellent customer service
Mark
icon-파트너와 함께
파트너와 함께
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Nice and clean
Olamide
8.0
/10
14주 전에 리뷰함

Expedia Group verified review

Clean room and nice staff
Erick
icon-파트너와 함께
파트너와 함께
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Nice room nice buffet breakfast 🍳
Rajat
icon-파트너와 함께
파트너와 함께
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

The breakfast was delicious. The staff was helpful, but unfortunately, parking wasn’t included in the room price. I was charged an extra fee, which wasn’t mentioned at check-in.
Simon
6.0
/10
15주 전에 리뷰함

Expedia Group verified review

:)
Barb
icon-아이와 함께
아이와 함께
2.0
/10
15주 전에 리뷰함

Expedia Group verified review

Beware….the hotel is great, beds comfortable but there are meth heads all over outside. It’s a decent hotel in crack town. People openly firing up their pipes. Didn’t feel overly safe outside the hotel. Area is very trashy. Someone had stashed their crackpipe above a doorway to the parking garage and it fell on my daughter’s head.
자세히 읽기
David
icon-가족 휴가
가족 휴가
8.0
/10
15주 전에 리뷰함

Expedia Group verified review

Very friendly and attentive staff. Buffett breakfast was very good.
Heather
icon-가족 휴가
가족 휴가
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

the hotel is in an older building. staff were terrific. amenities were great. loved bowling in the basement! the games room was a nice surprise.
Adetokunbo
icon-파트너와 함께
파트너와 함께
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

The breakfast was delicious and with different varieties of food to choose from. The receptionists were polite and cheerful. Everyone from the receptionists to the cleaners and restaurants attendants were very helpful and went out of their ways to make our stay pleasant. Thanks, Anne
Harmeet
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
2.0
/10
15주 전에 리뷰함

Hotels.com verified review

I cannot recommend this hotel based on my experience. Our stay started with being assigned a room where the shower had not been properly cleaned. The hotel moved us after we reported it, although the head housekeeper who inspected the room appeared annoyed by our request. After checkout, I noticed an unexpected damage charge on my American Express card. The hotel never called or emailed us before charging my card. I only learned about it after discovering the charge myself. Following American Express's recommendation, I returned to the hotel to ask for an explanation. The front desk manager showed me a photo of alleged damage on his phone but refused to email or provide a copy. My wife was only able to photograph the image on his phone screen. Staff also referred to the charge as a "convenience fee," despite claiming it was for damage. This was our first overnight stay away from home with our baby. We spent very little time in the room and only used the bed. The alleged damage shown did not reflect anything that occurred during our stay. The most concerning part was the lack of transparency. The hotel charged my card without notifying me, refused to provide evidence, and could not explain how the amount was determined. Afterward, I found at least one public review describing a similar disputed damage charge after checkout, along with many reviews mentioning the property's aging condition and maintenance concerns. I have disputed the charge with American Express.
자세히 읽기
NARINDER
icon-파트너와 함께
파트너와 함께
8.0
/10
15주 전에 리뷰함

Expedia Group verified review

Awesome experience very warm and cooperative staff Buffet breakfast is very good I recommend to stay here Suggestion for Management Please keep water in rooms with regular refills that too free of cost because this is basic hospitality
Steve
icon-파트너와 함께
파트너와 함께
8.0
/10
15주 전에 리뷰함

Expedia Group verified review

Air conditioner worked but a little noisier
Jenna
icon-파트너와 함께
파트너와 함께
8.0
/10
15주 전에 리뷰함

Hotels.com verified review

Good stay for the price, would stay again if in the area
Beata
icon-가족 휴가
가족 휴가
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

Very clean rooms. Very nice staff
페이지당 리뷰 수
20
40

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