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Pool was closed, no vending machine on floor, only accepted credit card no debit.

The staff were great, but the hotel is a dump and literally falling apart at the seams with leaks/water damage everywhere and everything was very old and run down. Our toilet flooded our room and the toilet in our new room ran non stop. Breakfast was available but the food was stale and awful. Kitchen lady was so nice and polite though. Other than the staff, our family could not get out of there fast enough!

Very dirty and gross. The toilet paper had poop on it and the room had a stench.

Everything was great including a great breakfast. Only issue was the pull out couch was terrible , could not sleep on it at all. Don’t rely on using it.

Beds are not queens

No hot water, rude staff, terrible breakfast. I’d save your money and spend it on a better place.

Wonderfull

J’ai du payer une taxe à mon arrivée. Si je fais affaire avec Expedia, que je paye en avance, ce n’est pas pour me faire dire que je dois débourser un autre montant à mon arrivée! J’hésite entre être déçu de l’hôtel ou de vous, expédia

Staff were amazing but this property is so worn down, outdated and dirty. It is “Lipstick on a Pig”!!! If the Best Western Corporate Office cared about there properties they wouldn’t allow this property to carry it’s banner!! Pubic hair throughout the bathroom. Dirty throughout the property.

The welcome when I checked in

T.v did not work no internet had to use my hotspot form my phone just to make the tv work… all the plugs in the room barely held the block for charging a phone and our phones didn’t charge overnight..

Nice clean room and very comfortable bed. Staff was friendly,vourteoys and helpful. Great amenities within the hotel.

Truthfully, this is really worth it. In this specific moment i was disappointed that the sink was clogged, the kleenex was empty, the shampoo and body wash was empty...

No hot tub Breakfast cold No heat in room and very dirty!!

Coffee machine was not functioning so no coffee available.

The hotel could definitely use a reset — all areas were a bit tired looking, and the breakfast was definitely substandard, other than the coffee options which were excellent.

The room it was very clean and enough space the only one problem in the room was the toilet bowl that it wasn’t flushing well, about the staff the front desk woman that we meet for the check in and check out she wasn’t kind with us very poor service no eye contact with customer not smiling we where like invisible to her she just gave us the keys and without welcoming us very poor reception. But the overnight service it was good I mean, with others staff that replaced her when she left.

Overall stay was ok. The bed was a little soft for me and the pillows to firm. Breakfast was good.