It was nice stay in Hampton inn Trussville

Front desk staff was awesome!

❤️

I loved my stay. I had surgery and they took good care of me. I appreciated everything!

My room was not properly prepared upon check-in. The beds had not been made, and the bathtub contained hair, including what appeared to be pubic hair. This was disappointing and raised concerns about the overall cleanliness and quality control of the room.

Staff was courteous from check in & thru out our coming & going. Room clean & they put out group on same floor.

Nice rooms and clean

The room and surrounding area was clean and safe, great parking. The only gluten free/vegan option was bananas and apples. There are so many prepackaged options now a days, they should be able to offer something else.

I attended Breezy Bowl and made a last minute reservation. The clerk said that my room wasn’t ready. After I explained that I probably wouldn’t return until after midnight, he personally went to check for a room that was cleaned and ready. I appreciate him going above and beyond. That level of customer service goes a long way. 💯

For a quick stay - this was a great property.

Name on TV is a subtle unique touch that we liked.

Bathroom was worn and not super clean I’ve come to expect at Hampton’s through my Travels. A/C cover on controls was broken off and just laying on top of the unit. Pillows are awful. Had to go buy others so we could sleep. This trip was due to the death of my mother, but I was refused a discount for bereavement. I received a nice discount when my father passed 15 years ago.

Bathroom.

Great breakfast!

It was clean and staff were friendly. In our room the entryway light was a strobe light and the desk lamp didn’t work. The plugs by the bed were so loose a phone charger would not stay plugged in. There were no pool towel when we went to the pool. A nasty guest left the inside goop of a diaper on the edge of the pool that my daughter slipped on and nearly cracked her head. The hotel room was overall clean. And was nice. The guests above us were loud and the pitter patter of their rambunctious toddler was loud on the wood floors. I’d stay on the top floor if I ever stay again. I am not saying I will never return but I’ve had better experiences.

We stopped 1/2 way on our way to our finally vacation destination and this was clean safe, right off the highway and the lady doing breakfast was the greatest…

had a great time . the rooms were clean and neat

Great location. Quite as well.

This place is not what I was expecting. It isn’t anything like most Hampton Inns in which I’ve stayed at in the past. Hilton really needs to consider pulling this one from their franchise listing and call it a day. The manager/staff is in a need of training like no 1/2 star hotel ever exist

Everything was great with this hotel except the ice machines were either out of order or didn’t have any ice in them. Other than that great hotel!