Welcoming and clean

The staff was amazing! Super friendly and helpful =)

The room was nice and clean. A/C was working perfectly and the room was very comfortable to my standards :)

Staff was very helpful.

Everything was excellent except for breakfast. Breakfast was cold and the waffle iron was not working due to some electrical issue. Other than that hotel was excellent.

Having a shower with grab bars was great. Location was great for walking our dog.

Room was nice & clean, beds were comfy, staff were nice, and breakfast was good.

Convenient location, very friendly staff all around. The room was quiet at night.

TINA!!!! The breakfast lady was ABSOLUTELY AMAZING!!! She was such a joy and brightened our day each morning. It is very apparent she loves her job.

Mrs. Tina was great.

Had a great stay. Room was very nice. All of the staff very welcoming and friendly.

Restaurant next door was very loud. Tough to get a night's rest with bumping music until 12am. Paid parking when parking arms are broken is a scam. There were 5-6 cars without hang tags in the lot the next morning. I felt like i got scammed for another $15. you should bake that into your room cost and take it off for those who arrive by taxi. Bathroom layout feels cramped when it doesn't need to be. doors which fold and hit each other makes it tough for more than one person to be in the bathroom at a time. Peaches at Breakfast, was a very nice lady and made us feel welcomed to Jacksonville.

The rooms were very neat and clean. The breakfast was excellent! All of the staff we encountered were very friendly?

Good location. Very clean, comfortable rooms. Great amenities.

Yes

There were large roaches in the elevator. Staff never said they would only clean the room every other day. When I called when it wasn’t done I was told they would be out there. They never came…twice. I went 3 days without a room cleaning and fresh towels.

Very clean room.

Very nice room and comfortable beds. Breakfast was good with many items to choose from.

beautiful. clean and friendly. However did not like the extra $25 fee that was not disclosed when booking

The hotel is not maintained well. It took more than half an hour to check in because there was only one person working the front desk and she was slow.