주변 편의시설이 없음

Not much Dining options

해변 수영장 서비스 환경 다 좋았어요 그런데 룸청소가 정말 최악이었어요 외출하고 왔는데 침구만 정리해놓고 바닥은 외출하기전 더러운 상태 그대로 였어요 정말 불쾌했습니다 혹시나해서 욕실도 체크했는데 수건만 새 수건으로 걸어놨을뿐 바닥은 더러운 상태 그대로였어요 변기안쪽도 더러웠어요 그 날 룸 청소를 누가해줬는지 모르겠지만 5성급이 맞나 싶네요.

멋진 풍광과 멋진 서비스가 있어 좋은 곳... 브라운비치레스토랑에서의 석식도 좋고, 아주 만족스러운 조식당을 지녔다. 추후 재방문 의사 있음.

바로 바다와 맞닿아 있어 해변을 산책하기도 좋고 직원들도 매우 친절했습니다. 리조트 전반적으로 훌륭한 뷰를 가지고 있습니다. 그런데 차가 없으면 주위에 걸어 갈만한 곳엔 편의시설이 없는게 단점이에요. 렌트카 주차비도 모두 리조트비에 포함되어 있어서 좋아요.

It was an amazing experience with the whole family. We had 3 rooms and everything from bedding to toiletries were comfortable. We even had ice cream delivered directly to the zacuzee late at night.

편안하게 잘 이용했습니다 수영장과 바다 모두 이용 가능하며 일몰에 멋진 풍경을 볼수 있습니다. 저녁에는 만타레이와 거북이를 해변에서 볼수 있었습니다. 아주 넓은 편은 아니지만 둘이서 충분히 여유롭게 이용할수 있고 주변 객실도 조용한 편이었습니다. 재방문의사 있습니다

룸컨디션이나 풀,비치,레스토랑 모두 수준이상 이었습니다. 낮에는 바다에서 거북이와 물고기들을 보고 밤에는 Ray도 볼 수 있었습니다. 그러나 전체적으로 직원들이 퉁명스럽고 차가웠습니다. 서비스적으로는 별로입니다. 또 침대가 오래되었는지 스프링소리가 심하고 편하지 않았습니다.

Our stay here was incredible. The rooms here are clean & extremely comfortable. The Beach was easy to get a chair and the bar service was great. It is a little ways away from extra shops / restaurants, so would suggest renting a vehicle or taking an uber. The workers on the Gold floor made our stay welcoming and were super helpful. Overall the views are amazing & id recommend to anyone to stay here.

An amazing property with immaculate gardens, the best ocean views and unforgettable sunsets. The stuff and service were second to none.The only problem was that our stay was not long enough

We stayed with the gold reservation status and then it was perfect. Brown’s restaurant was also spectacular.

We enjoyed our stay! Would stay again

There needs to be a food & beverage rating here, because that’s the reason I couldn’t give 5 stars. The beachfront bar is terrible (or perhaps just the bar person on the nights we were there?), every one of the drinks we had was horrible, despite being crazy expensive. Breakfast options are very limited if you don’t have breakfast included in your rate. We had a reservation at Brown’s Beach House for dinner. Most of the tables are outside with no cover, so when we arrived for dinner & it was raining, they had no table for us. Pretty poor planning. We ended up going to another resort for a meal. Everything else at Fairmont Orchid is lovely, but they really need to up their game with their food & bar

The Fairmont Orchid is absolutely gorgeous! I love the fact that it had its own private beach, where you can snorkel, paddle-board, go kayaking or go out on an outrigger. There is also a bar at the beach and food service available. The pool area separate from the beach, but they are both right next to each other. The pool area has food service and drink service as well and is very well designed. Everyone is so nice and accommodating. There is a shuttle service that will take you to the surrounding resorts for other restaurant options. The food is expensive so we took the shuttle bus to the little grocery store and purchased things for our room. We found that the food at the restaurants were just OK and not worth the price that we paid. Also, they have yoga every day and daily activities that you can participate in such as hula lessons (which I did), making a Hawaiian lai, discussions on culture and art, etc. You can also golf or play tennis there as well. They also have a concierge that will help you make arrangements for any excursions you want and a car service too. Overall, I really enjoyed this resort and would go again.

Absolutely loved every minute of our vacation stay! This 5-star resort is perfect for those trying to relax and enjoy the beauty of the big island. The waterfalls and lush grounds just make you feel like you’ve escaped to Eden. So many nice touches we couldn’t even name them. The club level is worth every penny! Great breakfast and happy hour snacks. The property is stunning. The room was impeccable. Cannot wait to go back! Highly recommend!

Walking paths and vegetation do a great job of lessening the feel of a large resort - you never see more than a handfull of people at any one moment.

It’s a large resort and the passages can be a bit confusing at first, but once you are familiar with the layout it’s a breeze. The property hosts many large parties and events on the lawn directly in front of the oceanfront rooms on the golf course side of the property. Be aware of that if you’re seeking tranquility. The beach and pool are great for couples and families. If you are using the spa on site I recommend the waterfall massage. It’s really amazing! My husband had a window through the floor looking down on the koi pond during his massage. Do not buy water, especially at Browns deli where we unknowingly spent $24 on 2 bottles of water. Not much is priced in their cooler. Bring your resort provided water bottle, there are refill stations everywhere and the filtered water is cold.

There is so much to like at the Fairmont Orchid. And I guess that's to be expected at $800 and change a night fees and tax figured in. But still....laundry facilities are free and include product....they let me check out late to line up better with my uber to the airport.....AND the people there are SO nice and helpful....let's see....you can hang at the pool or on the beach regardless of the hour....they use water proof wrist bans as room keys....nice metal water bottles as gifts to take home....the location even by Big Island standards is jaw dropping nice...instead of coffee in the room they have espresso machines....sun screen and aloe Vera at the towel hut....free coffee from 5am to 6:30 at Browns breakfast and deli....room service till midnight....I could go on.....I don't usually stay at places this swank...so maybe this is just the way it is at $800 a pop....but still...highly highly recommended....makati...

The facility was so cute, clean and well maintained. Service was good. Every staff at the hotel was professional. Love the food at the restaurant. Pool, fitness and complementary yoga class was outstanding. Staff at the concierge office was excellent and helpful. This is the best experience and I would like to definitely come back to this hotel for next vacation.

Einziger Minuspunkt: Wir waren enttäuscht, dass unser Ocean View Room vor allem einen Ausblick auf den Golfplatz ermöglichte und nur einen eingeschränkten Meerblick bot. Schade. Etwas mehr Realismus bei der Kategorisierung der Zimmer wäre hilfreich. Ansonsten sehr schönes Resort mit Möglichkeit zum Schnorcheln beim hauseigenen Riff mit Schildkröten.