셔틀 버스 이용할 때 짐 없으면 카드키 보여달라고 요구 짐 있으면 아무 말 없이 태움. 일행이랑 떨어져서 깄는데 짐도 카드키도 없어서 난감했음. 예약페이지 보여주고 겨우 탑승.

구조가 익숙하지 않았음. 화장실이 방과 거실 중간에 유리문으로 있음. 3명 예약했는데 침대 1개짜리 방을 줌.

주차장 주치 불편함

It was an ok stay. Staff was generally courteous. I am dealing with a 16month injury and am on walker and they put us in pretty unfriendly room for someones whos disabled so I wish they would've reacted accordingly when they saw me. We were in a rush to get to a wedding so I didn't fuss with requesting a room change for one night. There was also a constant dripping noise that woke us up at 4am so that wasn't great Food was good for a free breakfast and the coffee was great. I likely won't go back and will try elsewhere next time.

Clean room.

Shuttle to airport was flawless. Accommodations were nice

La habitación está excelente y la ubicación inmejorable. Todo muy bien.

Clean room

Our family of 3 stayed in the executive suite for 2 days post cruise. It was nice to stay away from the busier downtown area. There are so many delicious restaurants within walking distance and an indoor shopping mall right across the street that our teenager seemed to enjoy. The airport shuttle to YVR ran every 30 minutes, so it was very accessible. The staff and restaurant were fantastic. The room was very clean and the beds were so comfortable.

I wouldn’t recommend this

The rooms were very clean and nice sized with a great view of the mountains.

Excellent location

The wifi was absolutely awful. There was no hand soap in the room so we had to go get it. The temperature of the room was very hard to get at a comfortable level. Was too cold most of the time (even when turned up quite high). The elevator could be heard very loudly from our room. Parking was 35$ a night up from 25$ last time we stayed here. We have stayed here twice before and really liked it. We were disappointed this time.

This time we stayed in an executive suite, and the temperature imbalance was really uncomfortable. The living room was nice and cool, but the bedroom was unbearably hot—it felt like the air conditioning might not have been working properly. I woke up in the middle of the night completely soaked in sweat, and my family members were also feeling close to heat exhaustion. In the end, we all had to sleep in the living room. For the bed sheets, there were yellow stains.

The hotel is located in a convenient area and the staff provide good service.

We arrived early and accommodated us very shortly after with a complementary upgrade. The staff was very friendly and helpful, one of the best hotel experience we’ve had in a long time.

Staff was very friendly. Room was clean and did not feel dated. Spacious for family of 5 (2 adults, 3kids under 7yrs). Had dinner at their restaurant and it was really good. Probably the best Hotel restaurants we hace been too. Great service aswell.

Well done

Very clean and convenient

Neighbourhood is nice with quick access to Canada line, shopping and restaurants. Kids loved the pool. 6 degrees outside but the pool is heated and there is a hottub so they had a blast outdoor swimming in March, which was a nice surprise.