Reception was very kind and liked the smile. Room was bigger and well organized than expectation. Especially, when I see the window in the bedroom, it was amazing view. It’s good for three people since there is separted sofa which you can utilize as a bed.

소파베드 있는 방으로 예약했는데 베딩이 전혀 준비되어 있지 않았고, 벽난로도 작동하지 않음.

Good pool and hot tub. The facility was clean and well located

Room had a loft with steep stairs to the bed

Great location and clean. One of the best hotels to stay in Canmore without splurging!

Clean rooms and helpful staff.

Absolutely gorgeous views from the window, very clean and beautiful lobby. Staff was friendly and helpful.

This is a good place to stay as a homebase to go to Banff and surrounding areas. Not fancy, but priced good. The beds were comfortable and we had a very nice stay.

Management could be a little more friendly.

Staff at the front desk didn’t say hi or welcome and asked for ID and credit card right away. Told him I had a reservation, gave my name and hands me the key cards, discount card for breakfast and a map to the room. Nothing indicates that the back side of the hotel is right on the train tracks and trains were running every 45 minutes to an hour. The room and view were amazing being on the top floor! Quite an expansive view. Sitting at one of the many benches to view the mountains just what we needed.

Parking is terrible. Most nights they had charter buses, which took up many parking spaces and customers would not park properly, which would cause others to have to park elsewhere. Management would not enforce improper parking. Would never stay here again.

Great location and awesome staff

The room was clean.There was no breakfast included. The staff was okay. The place was near highway and near the groceries and other stores.

pool and spa are closed on Sunday, the coffee machine is not working, and it’s really noisy—I can hear my neighbor’s television.

They need to offer breakfast like other hotels do

Poorly maintained place

Cleaning is not good.. shower head very old pressure of water is unbearable.. no breakfast included in the rent .. very expensive

Our unit had a loft bed with stairs. Jets on jet tub needed cleaning, so we showered instead. Liquor store adjacent Elevator very slow

Brought our small dogs, nice little stay, nice gym and good walking area. The rooms were perfect for our stay

All Good. Friendly staff. Our room was updated