“Excellent stay! The room was very clean and comfortable, and everything was well maintained. The staff were friendly, professional, and very accommodating. Check-in and check-out were smooth. We truly enjoyed our stay and would definitely come back again.”

Conveniently located, kind staff and a great breakfast included.

Spotless room, staff was very friendly and accommodating.

room was clean and nice- good spot for children - close to the agriplex and close to shopping. very central and easy to get to

The room was very clean and the staff was very nice.

Clean beautiful room! Great helpful staff

Room nice, toilet paper nose tissue very ruff

Staff was very nice, polite and knew her stuff.

Very clean room, staff were very friendly and knowledgeable about sites to see.

Needs were super comfy, room was pretty clean, location was perfect. My only concerns are the shower head is so loud and the hour tub isn't what it's advertised as. When we asked about the jets the person at the counter told us that they don't work. So don't list the hot soaker tub as a jacuzzi or hot tub!

Staff was friendly. Room was clean. Bed was firm. Buffet breakfast at the restaurant was appreciated. Lots of choices.

The room was clean and very comfortable. The staff were friendly. I will stay here again.

Good location. Beds were very comfortable, although one of matresses had a bad stain on it. The shower made a loud sqealing sound so not enjoyable. The pool is very small so not as it appears in the picture. Breakfast was not enjoyable as the restaurant had a bad smell so it was difficult to enjoy and they only had 3% milk for cereal.

Rates quoted changed at checkout, breakfast was absolutely disgusting, restaurant had an extreme smell. Bed uncomfortable, pillows uncomfortable. Heater and fan in room very loud. Bathroom fan loud broken, broken tiles, shower curtain ripped and rod hanging loose. Very disappointed in this stay. Needless to say I will not be returning.

Staff are amazing

Convenient for our business trip

My Guests left in one day. It’s terrible experience. Washing hands needed to go out of washroom they mentioned. Room was so filthy and bad They canceled their stay in few hours. I WASTED money for 2 Nights Stay But they left in Few Hours

Excellent staff. Excellent room. Beds good. Room quiet. Heat/cooling working well…and quietly. Pool and hot tub both open not at all crowded.

This was the first time we needed to stay in a room with our dog. The room was clean and the staff were friendly. If I needed to stay again with our dog I would not hesitate to stay here.

When I went in, I was ‘put on hold’ with a gesture because she was talking to another staff in front of her. After a few seconds, I took opportunity to bring my other stuffs in from the car while they were talking. Next day, we thought we’d go to the pool but the pool floor’s doesn’t look to be clean, like sanitized clean like other hotels, and the jets weren’t working at the hot tub so we went back to the room early. We were showering and put on the do not disturb sign on the door. We were there for only a few minutes and the cleaning crews were still around but that day the cleaning didn’t get done in our rooms. I called the service desk, I was told to go get the towels and refills at the reception myself. We were there 2 nights. We got 2 rooms. Breakfast as continental type but in a restaurant. We thought we would have a sample of the talent of the chefs but that was another missed opportunities. The Executive hotel at Richmond upgraded us to a penthouse, 4 star breakfast at the restaurant next to us. Anyhow, it was my stepdaughter’s first trip to Canada from US. I travelled a lot previously and appreciated all the hotels I’ve been to previously. I understand why the hotel looks struggling. I wish them well.