We bought a suite and the hotel dint give us the suite we booked.
Additionally, morning 2am water started gushing out of the walls into our room horrifying my child who was sleeping on the sofa bed.
We had to change our rooms and the management did not even bother to make us confortable. All this mess was happening at 2am..
We could not sleep all night as we had to move rooms, pack up our luggage, move it out ourself..no concierge available.. what a mess !!!!