Excellent staff and great customer service

Clean, newly refurbished

Zimmer, Personal und das Buffet

Plaj havlu hizmeti çok kötüydü , plajda şezlong rezervasyon sistemi var ama anlaşılır değildi. Bir anda havlularınızın yeri değiştiriliyor. Havlu iade ile uğraştık. Bar servis hizmeti iyiydi plaj için. Temizlik iyiydi. Ancak restoran hizmeti çok yavaş ve ilgisizdi. Sezon sonu da olsa hizmet kötüydü. İnşaat seslerinde gün geçirdik. Kısa kalıyorsunuz diyerek odamızı bile değiştirmediler. Tekrar temizleyip verdiler . Temzilik iyiydi . Zaman geçirecek aktivite yok, masaj yerleri kötü başka bir alt otele geçip masaj ve spa kulladık. Oradaki masaj gerçekten hoş değildi buz gibi odada masaj yapıldı. Ama spa (tonic water) çok iyiydi. Genel olarak otel hizmeti çalışanlar yetersizdi. İlgisizdi. Ama konum çok güzeldi deniz çok güzeldi. Temizlik iyiydi. Pek mutlu ayrılamadık.

Personal sehr, sehr freundlich, zuvorkommend und hilfsbereit. Zimmer sehr schön. Abzug weil das Hotel noch im Umbau ist und noch nicht alle Restaurants offen sind.

All inclusive Gäste idealerweise mit Armbänder ausstatten und entsprechend die lästigen Schecks mit NULL-Betrag abschaffen. System überdenken.

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Personnel au petit soin

Wow

The staff was amazing especially Abd El Hamid from housekeeping and Abd El Baset ( one of the chefs; he had Falafel prepared especially for me At breakfast), beach staff were brilliant. All staff were professional, friendly, helpful, smiley. Sea water was stunning, I had a sailing catamaran course with Mohamed Shaaban who was a genius. Thank you to all the staff and will definitely go back.

Super séjour tout le monde était cool , mention spécial à taher au restaurant breakfeast et Taha au bar vip super cool tout était bien je conseil à tout le monde même le personnel de la piscine et de la plage était cool…. Atef

Nice food, nice service. Just a bit over priced.

服务员服务态度很好，入住很方便，可以步行到海滩边上，只是住1楼的要小心，因为会有很多蚂蚁进来。

Freundliches und hilfsbereites Personal und das tolle Hausriff zum Schnorcheln waren für uns die Highlights. Der Urlaub war gnsu so, wie erhofft ! Traumhaft !

Great

Location is great. Beach & pool access. Great dining options, etc.

This hotel should have closed for the renovations and reopen after. - pool not heated or just by the sun - most waiters in the diner restaurant are stressed and unfriendly - reception of this Sheraton is complicated, was unable to accept a 20 euro note with a little cut to settle a 3 euro balance (They also don’t accept coins) - many personal eat also at the diner restaurant - generally fairly lazy employees except a few who work a lot Surprise that a Sheraton could be like that! I don’t had a feeling of the American management (maybe it’s a franchised hotel)

Resort is at a very nice location, near the snorkeling deck. Friendly stuff willing to help. Property is under renovation and also a mile away from marina shopping area. The suite is spacious and well furnished.

This is the second time I have bed. Here. We love it. Although there are massive renovations this did not spoil our stay, and when they are finished it will be outstanding. All staff are superb and welcoming, nothing is too much trouble.

Mitten in der Renovierung. Keine Abend Animation… Personal freundlich aber absolut un kompetent … höchstens 3 Sterne verdient