The staff were excellent. Super helpful and friendly. Our room was great and we got an upgrade. However it all felt very tired. The food was definitely below what we would expect and a bit of a bun fight in the restaurant. It served its purpose for the 4 night stay but I doubt we will be returning.

Good

Excellent à tous points de vue. Grande qualité de service avec du personnel ultra motivé. Restauration: nourriture variée, goûteuse. Situation : excellente, à mi-chemin à pied par la plage entre la médina de Hammamet et la marina de Yasmine Hammamet. Exceptionnel.

Tout était parfait

Séjour en famille, plein d'activités, les prestations sont de qualité.

Personnel à l'écoute et réactif

It was a wonderful experience, thanks for all the stuff.

Très satisfaisant notamment au niveau de la thalasso chapeau bas à l’endroit de Mr Aïssa et son équipe et mes vifs remerciements à l’ensemble du personnel . Bonne continuation !

Le restaurant est super l emplacement de l hôtel et les chambres confortables

2 star hotel, cant consider as 5 star. The quality is bad

La camey

Chambre propre, personnel très courtois.

The stay was nit good initially. We were promised an upgrade and instead received a downgrade to one room and room view. Towels and gowns were ripped and stained. Bad smell in bathroom. Mugs and cups not provided for 3rd resident. When we asked, a dirty mug was delivered. There was a spark from the socket when we tried to charge our device. They ran out of slippers. Breakfast was bland. Room service was poor with uncooked potato chips, bland food and garlic skin in the pasta. Spa masseuse refused to deliver a massage despite us paying for it. Poor quality toilet paper. Only one room key given initially. It took a lot of complaining and escalating for them to change our rooms.

Nous avons passé un excellent séjour. Accueil remarquable Literie de bonne qualité. Restauration excellente. Jolie plage de sable fin.. Animations journalières et nocturnes de qualité

Good overall

Nell’ insieme è stato un soggiorno molto rilassante con ampia scelta nei ristoranti siamo rimasti un po delusi del ristorante italiano che di italiano aveva poco ma che ci vuoi fare stiamo sempre in Tunisia e non si può pretendere troppo Eccezionale la SPA grande pulita ben organizzata con personale professionale e ben preparato è una location che consiglierei sicuramente

The staff and food were the best elements of the trip. The staff were unfailingly helpful and friendly. The food was excellent and good to see Tunisian options available. Some parts of the hotel in need of refurbishment and are looking very tired. Our bungalow room has loose curtain rails, loose soap dispensers, little holes in the curtains and the minibar fridge was rusty - not what you expect from 5* accommodation.

Nothing unique, restaurant was nice, buffet was laid out very well and staff very nice, not all speak english, so there was some issues with languages. Bed was nice, room had ussues, especially air conditioner, but we mived the bed to the middle of the room to sleep somewhat cool.

Hôtel de qualité avec animation et buffet à volonté driversifié

Parfait.tout est propre, tout le monde est gentil