2020/03/17 2박 예약이었습니다.
코로나바이러스유행으로 여행을 안하게되어서,
숙박예약 취소하고 환불을 요청하였습니다.
답변은 자기네는 취소환불 불가한 예약이하서,
손해는 가입한 보험사가 있으면 그쪽으로 연락을 하라더군요.
메일 3번보고 받은 이후에야, 받은 답변이 이랬습니다.
Hotels.com 공지에 따르면, 03/20이후 예약분은 모두 취소환불 가능하다고 하네요
Verified traveler
여가 아이와 함께
10.0
/10
377주 전에 리뷰함
Expedia Group verified review
여러가지 훌륭한 정원들을 갖춘 멋진 성에서의 하룻밤은 잊을수 없는 경험이 될것 같습니다. 프랑스 고성에서 숙박을 꿈꾸신다면 꼭 들려 보세요.
John
가족 휴가
10.0
/10
669주 전에 리뷰함
Hotels.com verified review
It was great experience for staying with this old building just like an old castle.
Only thing to miss was no house phone in the room was equipped.
Katrin
파트너와 함께
10.0
/10
15주 전에 리뷰함
Expedia Group verified review
Die Zimmer waren groß. Roomservice hatten wir nicht - den müsste man extra bestellen - war aber OK. Leider keine Klima-Anlage, aber wir wollten es ja mittelalterlich. Sehr hundefreundlich. Insgesamt ein schöner Aufenthalt
Michael
파트너와 함께
10.0
/10
17주 전에 리뷰함
Expedia Group verified review
Perfect stopover on the Loire
WILLIAM
아이와 함께
8.0
/10
17주 전에 리뷰함
Expedia Group verified review
The property would have benefited from some makeover especially with air conditioning. There was nothing to stop the mosquitoes from entering the room. The rooms we had were large and spacious. Breakfast was ok and dinner was subpar. The meals were not cheap either.
Roberto Alor
파트너와 함께
8.0
/10
18주 전에 리뷰함
Expedia Group verified review
El desayuno a la carta es muy bueno. La disponibilidad de espacios para cenar es muy limitada. El sitio de Expedia no es claro que hay habitaciones fuera del edificio principal, que no tienen elevador y resulta muy complicado acceder a ellas con equipaje.
טירה יפייפיה מבחוץ, מבפנים מוזנחת וממש לא מפנקת. צוות אנטיפטי שלא מוכן לעזור וארוחת ערב קרה שהוכנה מראש לכולם. גנים נפלאים
Helge
파트너와 함께
10.0
/10
21주 전에 리뷰함
Hotels.com verified review
Underbar natur och en fantastisk tomat odling och shop. Härligt stora rum.
Diane
10.0
/10
23주 전에 리뷰함
Hotels.com verified review
A real chateau. Huge bedroom and bathroom. Gorgeous lounge plus a big wooded area for walks. They also have a pool but I didn’t use it. No fridge or safe in the room. Not air conditioned but they provide a fan. Full of history with medieval ruins and 18th century manor house. Great place but I wouldn’t stay in summer because of the lack of air conditioning.
더 읽기
Mylene
10.0
/10
24주 전에 리뷰함
Hotels.com verified review
Très bon séjour
Super exposition dans le jardin
Eliot
파트너와 함께
10.0
/10
25주 전에 리뷰함
Expedia Group verified review
Un cadre magnifique pour un séjour au calme dans cette belle propriété. Personnel accueillant et très agréable !
Yassine
8.0
/10
28주 전에 리뷰함
Hotels.com verified review
It was an honor to stay in this beautiful castle in France. Pulling up to the entrance felt like royalty. The staff went above and beyond to make us feel comfortable. It was a dream come true to sleep in our beautiful bedroom and to wake up in this gorgeous castle. The grounds were also beautifully maintained and forest was peaceful.
더 읽기
Edgar
8.0
/10
28주 전에 리뷰함
Hotels.com verified review
The hotel was nice, the room too, the only thing that they can improve is the breakfast, they have just one person attending, so the coffee and chocolate was cold. The lady was nice but she was alone doing everything.
Sara
10.0
/10
30주 전에 리뷰함
Hotels.com verified review
Väldigt trevligt och vackert. Rekommenderar verkligen ett stopp här
Antoine
파트너와 함께
8.0
/10
30주 전에 리뷰함
Hotels.com verified review
Bon accueil.
Salle de bain vétuste, literie bof.
Mais calme absolu et très bel environnement