Hôtel de la Cité Carcassonne - MGallery Collection

세부정보 확인 Hôtel de la Cité Carcassonne - MGallery Collection
9.4
특별함
리뷰 931개
청결

9.6

편안함

9.4

위치

9.6

서비스

9.4

실제 이용 고객 리뷰 Hôtel de la Cité Carcassonne - MGallery Collection

페이지당 리뷰 수
20
40
상위 리뷰
hyun sun
icon-가족 휴가
가족 휴가
6.0
/10
596주 전에 리뷰함

Hotels.com verified review

호텔이 성 안에 있어 위치는 좋으나 주차장은 성 밖에 있다. 17유로인가에 발렛 가능. 방은 넓고 좋으나 구겨진 메뉴를 그대로 비치하는 등 섬세한 관리가 아쉽다. 우리는 발렛으로 차를 맡겼는데 다음날 시동을 걸 때 문제가 있어 리셉션에 이야기하자 나이든 여자직원이 "렌터카에 문제가 있다면 우리한테 이야기하지 말고 렌터카 회사에 전화해라, 우리 직원이 잘못했을 리는 없다"며 무성의하게 일관함. 전날까지 이상이 없었으나 호텔 직원이 차를 옮긴 후 문제가 생겼다며 같은 항의를 계속하자 겨우 툴툴대며 직원을 불러줌. 직원이 무사히 시동을 걸어주어 문제는 해결되었으나 5성급 호텔인데도 이해할 수 없는 대처였다. 크게 나쁘지 않은 숙박 경험을 완전히 잡치는 마무리였다.
자세히 읽기
kang
10.0
/10
700주 전에 리뷰함

Hotels.com verified review

다좋았는데비오는날도착해서 택시가 없어호텔까지가는게힘들었음 반드시호텔프론트에연락해서 차를요청해야함
DANIEL
10.0
/10
13주 전에 리뷰함

Hotels.com verified review

Un emplacement exceptionnel, un vrai havre de paix. Un service au top.
Heather
icon-파트너와 함께
파트너와 함께
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

A beautiful 5 star hotel in an incredible location
Cintia
icon-파트너와 함께
파트너와 함께
10.0
/10
14주 전에 리뷰함

Hotels.com verified review

Hotel incrível dentro da cidade medieval! Adoramos tudo
Robert
icon-파트너와 함께
파트너와 함께
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

Awesome hotel in an even more awesome location - will be back. Fantastic experience :)
Karen
icon-파트너와 함께
파트너와 함께
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

The hotel & grounds are beautiful. The swimming pool is positioned privately with views of the hotel & church. There’s lots of outside shaded seating areas in the garden with good bar service. The restaurant is excellent and good value for the standard with lots of ‘extras’. I’d recommend the wine pairing at €50 pp for 3 glasses, it’s worth it. The location with the castle backdrop is enchanting. Breakfast excellent too. The whole hotels is very dog friendly and there’s a individualised name welcome sign by the water bowl, no bed or treats provided but €20 per night isn’t bad for hotel standards. The service is exemplary throughout. The welcome feels personal, we were first timers but felt like we were loyal returning guests. The manager even remembered my dogs name the following day. We only stayed 1 night, 2 would be enough but with the service you receive I’d happily stay longer. Highly recommend!
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yiqing
icon-파트너와 함께
파트너와 함께
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

The staffs are very helpful and kind. I had a great time staying at the yard
Jane
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
17주 전에 리뷰함

Hotels.com verified review

Excellent location and charming
Tynan
icon-파트너와 함께
파트너와 함께
10.0
/10
17주 전에 리뷰함

Hotels.com verified review

My finance have traveled the world a few times and this is hands down the best overall experience we have ever had!!! They had all bases covered. This is a dream! If you have a princess or queen who needs the extra special treatment this is the place!!!! Thank you thank you thank you 🙏❤️
Lilli Ann
icon-파트너와 함께
파트너와 함께
8.0
/10
18주 전에 리뷰함

Expedia Group verified review

The hotel is beautiful and very atmospheric! Staff was wonderful! Rooms were lovely! A few issues for us were that that the tub is very deep which makes it difficult for older or short people to climb in. Although the hotel was beautiful the exits need to be better marked. If there was a fire it would be very difficult to exit the hotel safely.
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Victoria
icon-파트너와 함께
파트너와 함께
10.0
/10
18주 전에 리뷰함

Hotels.com verified review

Beautiful hotel. All the staff we interacted with were friendly and helpful. We were sad to leave and look forward to returning someday.
Abdelhamid
10.0
/10
19주 전에 리뷰함

Hotels.com verified review

Un séjour apaisant et agréable
Gina
icon-파트너와 함께
파트너와 함께
8.0
/10
19주 전에 리뷰함

Expedia Group verified review

The property is beautiful and is right in the old city. The room was good size and had a large bathroom. We had a lovely view of the hotel gardens. The pool area was especially nice. It was a little confusing for us to figure out exactly where to go to be transferred to the hotel. All the staff were very friendly,helpful and professional. Some of the carpets are showing their age and could us an upgrade. We would certainly stay there again.
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Alpita
icon-
10.0
/10
19주 전에 리뷰함

Expedia Group verified review

Would stay over and over. Magical
Julie
icon-가족 휴가
가족 휴가
10.0
/10
19주 전에 리뷰함

Expedia Group verified review

Unique property within the wall. Garden view recommended. Dinner at hotel’s restaurant was 3+ hours- very good traditional French cuisine, so many couses. Skip lunch before.
Eugenio
icon-가족 휴가
가족 휴가
8.0
/10
19주 전에 리뷰함

Expedia Group verified review

Gran ubicación del hotel
David
icon-아이와 함께
아이와 함께
10.0
/10
20주 전에 리뷰함

Expedia Group verified review

Not very often you get to stay in a fabulous Hotel found within castle walls in a medieval city built some +800 years ago. An amazing experience for my daughter and I made all that more special due to five star service and extraordinary dining and amenities. Highly recommended.
louise
icon-
10.0
/10
21주 전에 리뷰함

Expedia Group verified review

Beautiful hotel Excellent staff
Ricardo
icon-친구와 함께
친구와 함께
10.0
/10
21주 전에 리뷰함

Expedia Group verified review

Beautiful property and a delicious dinner!
페이지당 리뷰 수
20
40

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