호텔이 성 안에 있어 위치는 좋으나 주차장은 성 밖에 있다. 17유로인가에 발렛 가능. 방은 넓고 좋으나 구겨진 메뉴를 그대로 비치하는 등 섬세한 관리가 아쉽다. 우리는 발렛으로 차를 맡겼는데 다음날 시동을 걸 때 문제가 있어 리셉션에 이야기하자 나이든 여자직원이 "렌터카에 문제가 있다면 우리한테 이야기하지 말고 렌터카 회사에 전화해라, 우리 직원이 잘못했을 리는 없다"며 무성의하게 일관함. 전날까지 이상이 없었으나 호텔 직원이 차를 옮긴 후 문제가 생겼다며 같은 항의를 계속하자 겨우 툴툴대며 직원을 불러줌. 직원이 무사히 시동을 걸어주어 문제는 해결되었으나 5성급 호텔인데도 이해할 수 없는 대처였다. 크게 나쁘지 않은 숙박 경험을 완전히 잡치는 마무리였다.

다좋았는데비오는날도착해서 택시가 없어호텔까지가는게힘들었음 반드시호텔프론트에연락해서 차를요청해야함

It was an amazing experience. The staffs were very friendly and helpful. This hotel is beautiful and surrounded with medieval arch

The hotel is beautiful and the area around the hotel is also very pretty. The famous michelin restaurant was terrible, my food pigeon was really bad. Some other things were good, not for the price.

Prestations de qualité

Great place

This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x

Hotel mit viel Liebe zum Detail ;-) Personal sehr freundlich & mit Klasse!

Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.

Clean room spacious staff amenities breakfast

A really good hotel - everything was fantastic

Great for a short break!

The room was clean spacious and the staff were fantastic

Um lugar que precisa ser visto

De lo mejor que eh visto

Hôtel absolument magnifique. Emplacement parfait et Jerome notre chauffeur était tout à fait charmant 😊

Absolutely beautiful hotel inside the city. Great bar, beautiful decor, great staff, big room.

Excellent n every respect, loved the property and the experience of staying. Beautiful!

Great customer service

チェックインの日にスペアキーを使って勝手に部屋に入ってきた男性がいました．ノックもなく入ってきて，遭遇しました．誰もいなかったら盗難にあっていたかもしれません．とても恐ろしいことです．