객실도 깨끗하고 직원들도 친절했습니다.

객실도 청결하고 체크인 해 준 담당 직원이 정말 친절했습니다. 최고였습니다.

The carpet looks so dirty but very quiet

This hotel was terrible at all.

We had a good stay at The Empress! Everything was perfect! We felt well looked after!

Great Stay- Staff and service is amazing, room was great and the Gold floor is always fantastic

Everything was excellent, the staff was extremely accommodating and was very helpful from the Valet to the servers in the restaurant.

Really cool hotel With lots of history!!!

Such an elegant old building with helpful and friendly staff

The spa and friendly service

Large, clean room, great amenities, and wonderful staff.

Parking signage was not clear, so we had to walk a distance to the front desk. I am disabl d so it was not easy. We didn’t know that the Bengal Room had to be rebooked, so we didn’t eat there. The room had a view of several me roofs, not the city.

Very clean

Rest staff is great

Extremely polite and efficient staff. From the door man to the cleaning staff were all on the same page that treated guests with respect. Rooms a nice mix of old-school charm and new renovations. Location is in the heart of Victoria close to everything. Ten out of 10

Skip

Amazing room and great location!

Beautiful property with very friendly and considerate staff.

Best stay we have ever had. Staff were exceptional and all of our needs were met. I’d like to recognize Jennifer, who was the concierge when we checked in, for making our experience memorable.

Room was goo, staff helpful, great location