We got complimentary upgrade on one of our room which was so nice. The hotel staff were very kind and helpful. Room was clean and cozy. The swimming pool was quite small but the hot tub was well maintained.

Room was clean, it was extremely busy with visiting hockey teams, I think we would have booked else where if we had known, a little to much noise

Great place and the restaurant does a great breakfast

Everyone was friendly and accommodating.

Hardly impressed 🙃

The staff was courteous. Then we checked into our room, there were towels missing and a used wash cloth left hanging in the bathroom. We told the staff and they addressed this issue promptly. The door looked like it had been kicked in, as the door jam was loose and the door wouldnt lock properly. The room was clean and tidy. There was no breakfast offered, but there was a restaurant on site and the prices were high.

Good

The front agent was amazing and very helpful and i would recommend this hotel to anyone very clean and great sleep

The room was clean and ready when we arrived. The staff were friendly and accommodating for our large group.

Room was clean, staff was excellent, very accommodating, laundry area was spotless, location was perfect for us.

Clean room and polite staff

Great staff, great room!

The screaming kids in the pool could be heard from the room and the suite backs onto the hotels laundry room so there was a thumping of the machines until after midnight.

Perfect location and clean rooms

Hot tub was not hot and the jets did not work. Coming from out of town to work manual labour 14 hr days, all I wanted was to relax in hot tub at the end of the day. Was literally why I choose this hotel

Kids loved the pool and water slide. Room was a nice size and the kitchenette was useful. The breakfast is excellent although strangely expedia only honors two breakfast vouchers for a room of 4 people. The hotel manager was kind enough to provide breakfast vouchers for all 4 of us.

Staff was polite and helpful. Clean rooms, only thing I would have loved was a continental breakfast included

It was perfect and the restaurant downstairs was so good after a day on the mountain!!

Clean room, nice staff, and the price was excellent!

Had an excellent stay at Best Western Plus Kamloops Hotel. Clean, comfortable rooms, friendly and professional staff, and a great location close to everything. Breakfast was solid and the overall experience was smooth and relaxing. Would absolutely stay here again and highly recommend it to anyone visiting Kamloops.