Rooms were comfortable and staff very amazing

Staff and room were both as expected but had a late arrival and for some reason the room I was in ( king suite with balcony ) had no heat in -10 weather , a little space heater was provided ( not turned on upon arrival ) so it took over 2 hours for the room to even be comfortable enough to sleep in I travel frequently and usually Ramada is one of my go too hotels but definitely reconsidering

Rooms was not very clean, towels were ripped.

All good

Yes breakfast was fresh and tasty

Nice

The staff were very courteous, the bed was clean and comfortable and the coffee was good. The carpet wasn't very clean and the walls need washing and the breakfast was poor. Not sure I would stay there sgain.

Easy check in. Room was clean and front desk staff was friendly.

Yes

The room was in very poor condition. Stained furniture, missing lamp shades, stained tub, broken mattress, patio was filthy and structure appeared unsafe... patio furniture was gone except for one chair... we checked out and had to find other accommodations

good

Yes room was clean and bathroom beds fully stocked

Room had a smell. Bathroom shower enclosure was cracked. Walls in bathroom not so nice. Was a pet room so maybe it was saved for pet owners. Check in service was awesome

Someone had smoked in the room prior to our stay and so I mentioned it so we didn’t get charged for something we didn’t do. They offered us a new room but we toughed it out. The chamber maid should have noticed and done what was required to remove the smell. I mentioned it and they will look into it. I’ve stayed there plenty and this is the first time this has happened. Otherwise, all was great.

Location was good, easy walk to downtown, quiet area. Housekeeping could have checked each day during our stay if we needed more clean towels or coffee

Good

I really appreciated the staff going above and beyond to help me find my cat, when she hid very well in the room. For customer service alone, they get 5/5 stars.

Would not recommend. Room had stains everywhere and place is easily 40 years old with no renovations. They charged me 134$ for one night when the place is worth $80. Do not stay here unless you are a worker and are being paid to stay here.

Night staff was very professional and friendly and. Parking is a little tight. There was some sort of odd dark spot on wall by room door. Cushion covers on chair were coming off

Staff were pleasant but had poor English skills. I asked for a pop machine and it seems there wasn't one although 3 different staff directed me to it. Also asked when checking in if they had de-caf coffee, was assured they did but they didn't. Room was very dusty, lamp was broken but the room was quiet. On the plus side, the complimentary breakfast was generous and the plumbing was very quiet.