전체 평가 및 리뷰 Extended Stay America Suites Chantilly Dulles

Comfortable hotel for me

The large burner element on the stove was broken and I reported it to the front desk, however it was not fixed. I will give a shout out to the manager for giving an $80 credit because of that. Another issue was we were given a third floor room and was told there was an elevator. The problem was it wasn’t working, which meant we had to climb the stairs and I have a bad hip. Outside of these issues, the room was very comfortable and roomy. We would recommend this facility in a moment.

Throw up stains and smell in the hallway right outside my door. Terrible. Gum stains in stairwell.

Razoável, o café da manhã mencionado no anúncio é apenas o café da máquina e barra de cereal ou seja não existe café da manhã incluso . O restante está ok , lugar limpo e com boa estrutura .

All the staff are very friendly, the place was clean, and convenient

I drove up to the property and decided not to stay there.

I stayed here for 5 nights. All the front desk people were very nice except the lady that checked us in. I found her very condescending. My friend was coming from different state, so he wasn't there to check in with me. She asked for his Id too, which i understand. I said that he wasn't here with me to give her id. She started being rude as if i was doing something wrong. She treated me like i was dumb. She kept saying police will come and catch us atleast 5-6 times in a very condescending way. It would be understandable if she said once or twice, but to keep repeating that in the tone she spoke in is very annoying. Even when i said he will come and show his id, she kept saying the same thing. I've never had this experience before, and i stay in hotels a lot.

It was ok

It looked nice on the outside but inside it was really dirty, smelled, and one of our rooms was so bad we couldn’t sleep in it and all 3 of us slept in one room. I think that someone previously had smoked in the room and they treated the carpet with something and it was so bad it triggered my friend’s asthma. He literally could not stay in that room. This morning he went back in there to make sure he had all his stuff and he said it smelled like covered up smoke. Disgusting. In addition, NONE of the elevators on the property work. We really enjoyed schlepping our heavy suitcases up 3 floors at 3 am. Would never stay here again.

cheap in price. everything in room was fine.kitchenette, but no dishes. shower could use more water pressure. Good breakfast next door at bob evans. But lets be real, since rooms the are $30-$40 less than others nearby, you can splurge for breakfast or lunch, and it doesnt matter its only light roast in the lobby.

While the suite was large, the bed was very uncomfortable. And there were no utensils or paper towels in the kitchen. I guess we had to advise them what was needed but I would expect a few basic items.

Front desk staff was wonderful

This was a very quiet hotel. The room was excellent, very clean. The staff was very friendly and helpful.

It was good for an over night stay from the airport. Convenient and clean.

Elevator was not working, rest everything was good

Good

We were on the top floor and the elevator was broken. Other than that our stay was fine. We just stayed overnight after arriving late to IAD. Was nice to have 2 bedrooms for our kids.

Fue buena la estadía solo que se requieren aspectos para mejorar como la atención al cliente y mejorar la gestión de los parqueos

We found spiders and other insects in the kitchen. We were assigned a room on the third floor, but the elevators were not operating, the water pressure was very low, and the parking lot was full, leaving insufficient space for everyone.

Well, we got there. The man at the front desk was very short. We checked in at 2:20 at 1:05. Our car was impounded. We had to walk to the tow yard pay $230 to get it out of the towing garage and when we went back to ask, he called the towing place because we were 2 inches over the parking line. mind you he could have easily called us and asked to move the car over but instead he waited 30 minutes to call the towing truck company. We did not stay the second night and I will be asking for my money back because this was a terrible experience, we came here to go on vacation instead we ended up spending an extra $400 out of pocket. We were supposed to check out on Sunday. It is now Monday and we are still here because our car was damaged due to this hotel’s negligence Now we have to pay more money to get our car fixed before we can drive all the way back home to North Carolina. The only help was the girl at the front desk when we went back because we had to sit in the parking lot for seven hours until we could have somebody come move our car and she allowed us to do that