The mattress on the room was filthy, with some very dubious stains on it and did not have a mattress topper on, just a sheet. The pillows were rock hard. The room smelt like an old people’s home.
The spa was very dated and old fashioned. The lady on reception was rude and sarcastic. The showers in the spa were dirty, there was no where to put your wash bag or towels. No individual changing rooms so very exposed.
The food was very nice and the waiting on staff seemed pleasant enough.