9.2
특별함
리뷰 542개
청결

9.4

편안함

9.4

위치

9.4

서비스

9.2

실제 이용 고객 리뷰 Rookery Hall Hotel

페이지당 리뷰 수
20
40
상위 리뷰
Amanda
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Absolutely amazing stay at the Rookery Hotel. Staff all went above and beyond. Truly exceptional Hotel set in the most amazing grounds. It was my partners birthday and they really went out of there way to make him feel special. The restaurant was beautiful and the food created by some very talented chefs was delicious. We will definitely return x
더 읽기
John
icon-
10.0
/10
17주 전에 리뷰함

Hotels.com verified review

Idyllic spot, close to town, excellent food, and professional service. I have stayed before and will do so again. (Tip: a traditionally popular wedding venue, so it is worth checking for party bookings in advance.)
Marcia
icon-파트너와 함께
파트너와 함께
10.0
/10
18주 전에 리뷰함

Expedia Group verified review

Wonderful stay. The setting is very peaceful and calm, after a 2 night stay we felt utterly replenished. The beds and pillows were large and comfortable. Robes and slippers were provided. The staff were friendly, approachable and professional. The spa is truly a gem here. Clean , was never crowded and relaxing. We never had any treatments but didn't feel like we missed out on anything. Loved sitting outside the spa and eating after a relaxing spa session. Special mention to Victoria at the spa restaurant. Such a delightful person and gave us great recommendations. We will be returning without a doubt.
더 읽기
Will
10.0
/10
19주 전에 리뷰함

Hotels.com verified review

Lovely time for a weekend get away for a wedding. Absolutely lovely staff and super kind and helpful. Throughout the stay. Would recommend.
Samantha
icon-친구와 함께
친구와 함께
10.0
/10
27주 전에 리뷰함

Expedia Group verified review

Amazing break! Staff all friendly. Food in main restaurant was amazing and had a great massage at spa by Hannah. Spa was all lovely and clean and not overcrowded. The only thing was the relaxation room was not open after our massage as we chose the last session. The pastries at breakfast were not worth the calories as a bit stodgy. Other dishes were absolutely amazing. Thanks
더 읽기
Sally
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6.0
/10
29주 전에 리뷰함

Hotels.com verified review

I was greeted by Josh who was not as friendly as I would have liked. He came across a little abrupt. Josh looked like he didn't want to be there and it was an effort on his part, not I feel a good representation.l of Hand-picked Hotels standard.Peter on the other hand who kindly took my luggage showed me around gave me various useful pieces of information was excellent.I checked into my room 212 which overall adequate.Fair sized room.Bottled water, good.Separate bath & shower jets didn't work,flew out, little water. Room smelt odd, windows were open but it didn't smell pleasant at all.No coffee pod machine especially for a higher end priced room. Cows milk, non-dairy options? Sink & shower screen had black build and limescale, see photos, requires cleaning, unhygienic & under bath tap, dirty toilet brush holder base.Jo in the Spa was excellent, very well presented very welcoming, very friendly & helpful, professional & a credit.Rebecca front of house, excellent, very smartly dressed, professional, extremely polite & courteous. Great service, another gem.Hannah at breakfast was lovely, super coffee, very polite, friendly, efficient & professional.Very well presented & friendly.Luis on the bar, lovely guy, a very gifted barman, extremely polite & attentive, a credit.Helen & Collettee @ breakfast, very loudly spoken, very noisy clearing tables. Unenjoyable while trying to relax first thing in the morning.Uniforms looked unkempt & ill fitted. Room service v good
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MICHAEL
icon-파트너와 함께
파트너와 함께
10.0
/10
29주 전에 리뷰함

Expedia Group verified review

The breakfast was great, didn't have time to use the spa. Only regret was that we didn't have a longer stay. We will return.
james
icon-파트너와 함께
파트너와 함께
6.0
/10
30주 전에 리뷰함

Expedia Group verified review

Did not have breakfast too expensive
Alan
10.0
/10
31주 전에 리뷰함

Hotels.com verified review

Had a lovely stay all the staff was lovely food was nice in joyed the stay
Matthew
icon-파트너와 함께
파트너와 함께
10.0
/10
34주 전에 리뷰함

Hotels.com verified review

We had an excellent stay at the Rookery, staff are all very friendly and helpful. Food and drink were all very good. The grounds are lovely and spa was great!
Mark
icon-파트너와 함께
파트너와 함께
10.0
/10
36주 전에 리뷰함

Hotels.com verified review

The rooms were spotless and of a really good standard however the standout feature of the hotel was the staff. From the very smiley and welcoming receptionist to the bar staff, everyone was exceptionally friendly and helpful - it’s rare to experience such consistent high levels of service.
Neil
10.0
/10
38주 전에 리뷰함

Hotels.com verified review

Great
Tove
10.0
/10
39주 전에 리뷰함

Hotels.com verified review

Nydelig hotell i ekte engelsk stil. Topp service. Gode senger, . Nydelig frokost
David
10.0
/10
41주 전에 리뷰함

Hotels.com verified review

Excellent stay as always, excellent service, beautiful setting, warm and friendly staff. Already looking forward to our next stay!
Tove
icon-
10.0
/10
41주 전에 리뷰함

Hotels.com verified review

Nydelig sjarmerende hotell med utrolig personale. Fantastisk spa og sovekomfort
MARGARET
icon-파트너와 함께
파트너와 함께
10.0
/10
48주 전에 리뷰함

Hotels.com verified review

From the minute you arrive with such lovely kind staff you feel your going to have a relaxing time. The hotel is spotless and your room has everything you need and more.
Martin
icon-파트너와 함께
파트너와 함께
10.0
/10
51주 전에 리뷰함

Hotels.com verified review

The staff are this hotel’s biggest asset. From the moment we arrived to our departure they were so helpful and friendly. The restaurant is excellent and the chef’s choice menu superb. Brilliant spa next door too.
Sarah
icon-출장
출장
10.0
/10
53주 전에 리뷰함

Hotels.com verified review

Staff excellent, gorgeous room
Shirley
icon-출장
출장
10.0
/10
60주 전에 리뷰함

Expedia Group verified review

This hotel is really lovely, the staff were exceptional and my only negative is that I didn't get to stay longer!
Ann
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
62주 전에 리뷰함

Expedia Group verified review

This is a wonderful hotel. We had a terrible journey getting to them and phoned to say we would be delayed. When we arrived they had upgraded our room to make sure we felt cared for. Wonderful staff
페이지당 리뷰 수
20
40

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