9.4
특별함
리뷰 115개
청결

9.4

편안함

9.0

위치

10.0

서비스

9.6

실제 이용 고객 리뷰 Château de Mercuès

페이지당 리뷰 수
20
40
상위 리뷰
Micaela
icon-비즈니스 및 여가 PET
비즈니스 및 여가 PET
10.0
/10
19주 전에 리뷰함

Expedia Group verified review

The room was excellent and very comfortable, with stunning views of the valley below. What stood out the most was the generous and warm and professional staff from beginning to end. They were welcoming and made the chateau a very welcome destination after a long drive.
Florence
icon-여가
여가
10.0
/10
34주 전에 리뷰함

Expedia Group verified review

Magical place, swimming pool and tennis court made it so special to us! We enjoyed the upgrade so much! The food and the wine were out of this world.
Carol
icon-파트너와 함께
파트너와 함께
10.0
/10
38주 전에 리뷰함

Hotels.com verified review

What an amazing chateau! So beautiful. We had a turret room which was grand. Did the wine tasting; had amazing dinners cooked by the incredible chef. Breakfast had everything you could possibly want from cheese, salmon, meats, muesli, fresh yogurt, Eggs, Fabulous breads and jams, whole box of honeycomb. Cannot recommend enough. Only disappointment was it was too cold to swim in the beautiful huge pool.
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Christopher
icon-비즈니스 및 여가 파트너와 함께
비즈니스 및 여가 파트너와 함께
2.0
/10
40주 전에 리뷰함

Expedia Group verified review

Relais and Chateaux-no- no NON! Where to even begin? Our experience at Château Mer was one of the most disappointing hotel stays we've had in recent memory — especially considering the Relais & Châteaux label and the premium pricing. We arrived on the afternoon of Monday, September 15th, and the lack of welcome was immediately noticeable. It took quite some time before anyone appeared at the front desk. Though the staff were pleasant enough, the entire welcome experience lacked polish, warmth, and organization. It felt chaotic, under-trained, and oddly indifferent — think Fawlty Towers, but without the charm. We were offered an iced tea in what I assume was meant to be a tranquil garden. Unfortunately, the space was poorly maintained: wilted plants, uneven pathways, and furniture that had seen better days. The setting felt unloved. And yet, despite all this, the building itself is stunning — a beautiful old grande dame perched in an enviable location. That makes what follows all the more frustrating. Room Disaster (a.k.a. “The Upgrade”) After a long wait with no communication, we were told we’d been “upgraded.” Normally, that would be welcome news — but this so-called upgrade turned out to be a turret room spread over two floors. The first floor had a small room - basically an entryway - with a desk and a bench, a room with a sit-in tub/sink and another with a toilet. Up a stone spiral staircase was the sleeping room which had a round bed and a bizarre layout that made
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Eric
10.0
/10
46주 전에 리뷰함

Expedia Group verified review

Le personnel est extrêmement accueillant et agréable
Sebastian
icon-파트너와 함께
파트너와 함께
8.0
/10
55주 전에 리뷰함

Hotels.com verified review

Det er et charmerende château, som gemmer på en masse historie. Desværre var der en del bananfluer på vores værelse, som føltes urent. Indretningen og kunsten passer ikke rigtig til fællesarealerne og det hele kunne godt trænge til at blive opdateret.
Yves
icon-파트너와 함께
파트너와 함께
10.0
/10
71주 전에 리뷰함

Hotels.com verified review

Très bon service. Chambre superbe (surclassée en plus !)
Paul
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
87주 전에 리뷰함

Expedia Group verified review

amazing site and hotel
wim
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
94주 전에 리뷰함

Expedia Group verified review

Prachtig gelegen kasteel-hotel met fraai zwembad en uitstekende keuken
Renee
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
101주 전에 리뷰함

Hotels.com verified review

You feel like a princess! It is a beautiful Chateau. The staff is amazing and take care of anything you need.
Marko
icon-파트너와 함께
파트너와 함께
6.0
/10
104주 전에 리뷰함

Hotels.com verified review

Chambre 3 Ameublement inapproprié, les chaises sont inconfortable. Une fois assis, la table est beaucoup trop haute. Pas possible de prendre le petit déjeuner sur cette table ou même lire le journal. La douche est Nala conçue. Même pas de petite tablette pour y déposer le savon, il faut laisser les article au sol dans la douche. Un château offre davantage! Egalment , le wifi est seulement disponible dans la chambre.
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Michael
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
141주 전에 리뷰함

Expedia Group verified review

Un hotel particular en un chateau histórico dándole una característica especial a la estadia . Piezas acondicionadas con estilo , grandes y cómodas . Esmerada y buena atencion . P tu o piedad tiene una elaboradora de vino y cava w we ie es abierta al huésped . Muy buena experiencia
Panorea
icon-친구와 함께
친구와 함께
10.0
/10
144주 전에 리뷰함

Expedia Group verified review

It has always been a dream of mine to stay in a real medieval chateau. We had an exceptional experience! Not only is the chateau absolutely beautiful, the staff and food was superb! They are all so friendly and accommodating. They go over and beyond and I would recommend a visit to everyone! Thank you so much for such a wonderful experience!
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Andrew
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
147주 전에 리뷰함

Expedia Group verified review

Our stay at Château de Mercuès was fantastic. We stayed for one night and swam, dined, drank and slept wonderfully. The staff were helpful, friendly, knowledgable and discreet. I cannot speak highly enough of all of them. The pool area was build in the 60s and although maybe showing its age slightly, was charming, providing sunbeds and parasols The evening service at La Dueze (on-site michelin starred restaurant) was impeccable. The food and wine were some of the best I have ever had. The room was tidy, clean and comfortable and well equipped with tea-making, wi-fi and small minibar. The wine tour is a must. The cellars were immaculate and a testament to the care and dilligence of the staff thoughout. The hotel is one of a kind. A genuine castle on top of a hill with some of the most breathtaking views I have ever experienced.
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Gary
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
159주 전에 리뷰함

Expedia Group verified review

Stunning property
HILAIRE
icon-파트너와 함께
파트너와 함께
10.0
/10
200주 전에 리뷰함

Hotels.com verified review

Idyllique pour le cadre, les prestations sportives - piscine, tennis m, parcours de footing - ainsi que le service
YVES
icon-파트너와 함께
파트너와 함께
10.0
/10
205주 전에 리뷰함

Hotels.com verified review

Sejour très interessant
jean-jacques
icon-파트너와 함께
파트너와 함께
10.0
/10
249주 전에 리뷰함

Hotels.com verified review

excellent sejour tout le personnel est à votre petit soin
Verified traveler
icon-파트너와 함께
파트너와 함께
8.0
/10
251주 전에 리뷰함

Hotels.com verified review

The room was large and the bed was very comfortable. The decor was very old and tired and the air conditioning did not work - no matter what the wall machine said. The worst part was that there was no shower in the bathroom. Only a bath with a hand held (no not attached on high). The restaurant, on the other hand was exceptional
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Verified traveler
icon-파트너와 함께
파트너와 함께
10.0
/10
255주 전에 리뷰함

Hotels.com verified review

The stay was amazing. Very nice and clean accomodation.
페이지당 리뷰 수
20
40

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