It was a non-smoking room, but the air conditioner kept smelling like cigarettes. The check-in counter staff were rude. The facilities are equivalent to a 3-star hotel.

The premises are cleaned by refugees from Africa. Families congregate all day in the Lobby because the WiFi signal is stronger there.

The hotel is well located and close to serviced areas. The rooms are spacious but require a face lift and some further amenities like a coffee machine. The mattress are very soft and feel consumed. Aside from that, the breakfast and facilities are very good and staff is friendly.

Clean room, excellent staff, very good morning breakfast, beautiful pool and excersize fascilities.

Very nice and absolutely stunning staff

Staff were courteous and polite but a bit too aloof

La habitación estaba muy limpia, el hotel tiene muy buena ubicación y el personal nos trató muy amables, excelente lugar para turistas.

Helpful and friendly staff

Great location, friendly staff

O hotel é muito bem localizado em Beirute, próxima da Zaitunay Bay e de diversos restaurantes. Os quartos eram limpos e bem climatizados. A equipe da recepção sempre foi muito cordial e solícita. A piscina do hotel é muito bonita e tem uma excelente jacuzzi. Contudo, fica fechado um dia inteiro (segunda-feira).

Normal

Thanks for the nice hospitality

Very bad

Muy buena elección

The staff were, in the main, excellent and attentive. They were polite and helpful

Staff was quite friendly and very helpful! The hotel was clean, beautifully decorated for the holidays and warm. Valet parking was great and the location is superb!

While the quality of room is not the best we've experienced, thir service is amazing. Tha staff are so friendly and nice.

I always book in this hotel. It is a very good option considering the price, service, and location. It is near the top attractions of the city, easy to reach, and walkable from the main street of Zaituna and from Clemanceau/Hamra side. The breakfast is very fresh and has good varieties. The staff is very friendly and helpful; they usually offer me an upgrade when possible. I recommend it.

Hotel staff very helpful & fluent in English, clean and well maintained. Location is excellent with several restaurants and shops within walking distance, central to everything. Excellent option for people new to Beirut or those familiar with the city.

With my wife it was first time in Beirut for us. 3 nights we stayed and otel was so clean and service was great. Otel's location was also good to reach for touristic areas. We especially thank to Mr. Hicham, Mr. Hadi and Mr. Nadim for their warm hospitality and helpfullness.