전체 평가 및 리뷰 Alexandre La Siesta

It was a lovely hotel would like to come here again

Bonjour, J’ai réservé ce séjour via votre plateforme, et je souhaite souligner la gentillesse ainsi que le professionnalisme du personnel, en particulier au SPA et au restaurant. Ce dernier mérite d’ailleurs d’autant plus d’éloges qu’il doit travailler dans des conditions inacceptables. En effet, la salle du restaurant était infestée de cafards : au sol, sur les murs et surtout sur les buffets où la nourriture était exposée (voir photos jointes). C’est tout simplement inadmissible. Je ne comprends pas qu’un site comme Hotels.com recommande encore un établissement présentant d’aussi graves manquements en matière d’hygiène. Cet hôtel est censé être un 4 étoiles ? Il ne les mérite clairement pas. Nous avons signalé le problème sur place, mais n’avons reçu que de vagues excuses et aucun geste commercial, ce qui aurait pourtant été un minimum. J’espère que ce message ne restera pas sans suite, tant en ce qui concerne une éventuelle sanction à l’encontre de l’établissement qu’un dédommagement à mon égard. Dans l’attente de votre retour, Cordialement, Jérôme BOULICOT

This is a hotel more suited for families- the pool area is ok at best. Breakfast ok - has no outside dining area - mega noisy in restaurant.

Very central good stay

Top hotel in the centre of Las Americas

Not a bad hotel but much better ones in the area.

Overall a nice stay, good dining and facilities. Was only weird that they charge for the safe box.

Var afsted med familien- god beliggenhed men meget hårde senge, og meget nattestøj dårligt internet og morgenmaden var meget kedelig- fitness rummet var ok kvalitet sammenlignet med andre hoteller i samme område og pris- alt i alt en ok oplevelse

A very good clean hotel ,there was someone often cleaning and polishing,the reception area, corridors and outdoors around the pool. Daily room service was fine although some days the tea and coffee sachets weren't replenished. The allocated room on 4th floor was compact, the bed very comfortable and it was in a quiet location. The bathroom was larger with a modern walk in shower and the outdoor patio was even bigger with a large sunbed for private use. Half board food was adequate, breakfast offerings a decent choice but a bit repetitive. Evening meals were better. I eat fish and seafood daily and there was a good varied choice of fish dishes throughout the week. Location of hotel is very good just short walks to the beach, the shops and the bus stop to travel further afield from the locality and to and from the airport (bus route 40) Enjoyed my stay that much i've booked up again for February 2026

Super dejligt hotel. Med alt der hører sit til. Vender meget gerne tilbage Mvh 2x Hansen

The Hotel was not clean at all... towels were stained, hallway rug and couch in the room as well Glasses in the room dirty

Lovely hotel, but lots of kids.

Nice hotel but should separate rooms with couples and families. To many children screaming at night.

Prima hotel met mooi zwembad en dakterras. Eten was prima. Elke avond een ander thema. Genoeg te doen in de omgeving van het hotel.

Good hotel, up to date, modern, good facilities.

Fantastic hotels for adults and children Great location Rooms very spacious and clean

J ai lu qqs commentaires négatifs je conseil a ces gens de dépenser leur argent dans des palaces 5 voir6 étoiles c est peut être mieux mais rapport qualité prix excellent

Pool area very shabby

Lovely hotel, great food, staff friendly and helpul. The hotel is clean and great location

Nos encantó el hotel