Top notch option for your stay in Caracas

Nota 10 para tudo!! Pessoal super atento, café da manhã espetacular !!

"As someone who prioritizes a clean training environment, I was incredibly impressed by this facility. The entire gym floor, the equipment, and the locker rooms are absolutely pristine you constantly see staff maintaining the space, which gives you total peace of mind during a heavy workout. Beyond the cleanliness, the customer experience starts the moment you walk in. The reception team is fantastic; they were incredibly welcoming, professional, and made the registration and check-in process completely seamless. Top-tier service all around!🙌

El Mejor hotel de ccs, atención

The breakfast was more than fine and the spa is really good. Large gym and sauna. The staff is nice. The room and the hotel itself are pretty old. Overall good hotel

Everything was absolutely amazing!

I really liked the cleanliness of the room and the comfortable beds. The location is very strategic; El Rosal area is safe and very beautiful. The hotel has excellent service and cleanliness. Also, the buffet breakfast was very complete and delicious. The staff is very friendly, attentive, and polite. The only thing I would add to this hotel is a pool area. I hope to come back soon.

Marvellous thanks

todo muy bien excepto el aire que no funcionó bien

Reserve y pague por adelantado 1 Suite, al llegar me entregaron 1 Hab standard de 2 camas, cuando reclame buscaron mil formas de no cambiarme y hasta dijeron que necesitaban autorizacion, tuve en recepcion esperando un buen rato, al final me asignaron la Suite que ya habia pagado

Muy.. bien y los desayunos excelente…

Everything great. Great room, excellent gym with staff helping as needed. Great breakfast.

Super

All was great

The room was Good and everything was Ok. I made a reservation for a Deluxe Room for up to 4 people, but I only listed 2 people on my reservation, thinking that since it was for 4, there wouldn't be any problem. Upon arrival at the hotel, they refused to check us in because there were 3 adults and an infant. The staff was demanding more money. I changed my reservation immediately, and Expedia helped me by adding the 2 extra people, making it even cheaper. When the staff demanded more money, they finally checked in, and no additional payment was given to them. The point is that we need to be more considerate and not just think about money when it comes to people, especially in a country where not everyone can afford to pay $200 for a hotel room for one night.

Limpieza y atención excelente

El hotel es muy bonito, pero la atención no es de 5 estrellas. No me ayudaron con las maletas al bajarme del taxi (como cualquier hotel 5 estrellas haría), el check in ni siquiera me explicaron donde era el desayuno, los ascensores, gym, cualquier cosa, solo me dieron la llave y listo. Por ende, realmente no volvería a hospedarme. Desafortunadamente.

Beautiful 😍 place

Agradable

Pase un momento muy incómodo en mi breve hospedaje en Lidotel, pagué 1 noche porque viaje solo para el concierto de Molotov, al llegar yo SIEMPRE reviso mi habitación, closets, bañera, puertas… Para nuestra sorpresa había una puerta interna que nos conectaba con la habitación de al lado, al abrir de mi lado había otra puerta que se encontraba abierta y la huésped salió, y cerró desde su lado, y yo lo hice del mío. No obstante el acompañante de la Señora en lugar de resolver su queja con la administración me abordó A MI a las afueras del hotel, para regalarnos a ambos un muy mal momento. 1. Porque Lidotel si tiene este tipo de habitaciones conectadas NO LO INFORMAN?. 2. Porque Lidotel no SELLA las puertas para que el acceso no dependa de si una de las partes pasó o no el seguro. Para mí el abordaje de esta persona hacia mí no fue correcto ni respetuoso, él llegó diciéndome “Como que tú estás abriendo puertas de su suite!?”, SÚPER MAL MOMENTO y solo por esa razón no me gustó la experiencia.