Very bad service and dirty

예약 내용과 전혀 다른 고객이였습니다. 발코니도 더블침대도 아니였습니다. 매니져로 보이는 여자직원분의 태도는 대단히 불쾌 합니다. 차가 없으면 주변 관광후 돌아오기 힘듭니다. 절대 추천하고 싶지 않습니다.

I servizi dell'hotel.

Struttura buona.

The hotel's location, rooms, and staff are very good. The only negative aspect was the mosquitoes in the room, which were quite bothersome.

Unica pecca: camere un po’ datate

Smutsig

s

Photos on website not same as actual room- mould in bathrooms - taps rusty floors sticky with acerbic smell & outside very old with broken pavement s- rooms a real let down stuck in the 80’s!!

The air con wasnt working. The breakfast had limited options. The rooms were not clean and had flies.

Boa relação qualidade/ preço

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Stayed for 5 nights. Excellent service and helpful pleasant staff. Comfortable large clean lobby. Rooms cleaned and towels changed punctually everyday. Excellent breakfast. Very convenient location for going in any direction. The fastest elevators !

Hotel prevalentemente per turisti stranieri inviati in massa dai grandi tour operator di medio-basso livello, dozzinale e sovraffollato. A volte bisogna aspettare 10 minuti l’ascensore, talvolta non si trova posto a sedere per la colazione. Situato lontano dal centro storico in una brutta zona rumorosa. Ci sono andato per lavoro e non l’ho potuto scegliere, ma non ci tornerei privatamente. Personale gentile.

This is not a 4 star hotel despite the advertised rating. It is an old facility in urgent need of an upgrade. For example, the Astro turf up in the 12th floor terrace is in urgent need of replacement. To be fair, the room and bathroom were clean and adequate. Is not the hotel’s fault but its location is far from the city center and without easy access. The taxi rides in Palermo are expensive and must be factored in when calculating the total cost of your stay. Only some members of the staff were friendly. On the positive side, the price was relatively inexpensive but stay away from the hotel restaurant. The food there was mediocre and expensive although the person in charge was nice.

All’arrivo

Rooms are spacious but lighting is extremely poor

Room was comfortable but walls were very dirty. Big shower / tub with mold on the tiles.

It’s okay

Personale gentile. Peccato per la rumorosità della camera.