Very bad service and dirty

예약 내용과 전혀 다른 고객이였습니다. 발코니도 더블침대도 아니였습니다. 매니져로 보이는 여자직원분의 태도는 대단히 불쾌 합니다. 차가 없으면 주변 관광후 돌아오기 힘듭니다. 절대 추천하고 싶지 않습니다.

Photos on website not same as actual room- mould in bathrooms - taps rusty floors sticky with acerbic smell & outside very old with broken pavement s- rooms a real let down stuck in the 80’s!!

The air con wasnt working. The breakfast had limited options. The rooms were not clean and had flies.

Boa relação qualidade/ preço

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Stayed for 5 nights. Excellent service and helpful pleasant staff. Comfortable large clean lobby. Rooms cleaned and towels changed punctually everyday. Excellent breakfast. Very convenient location for going in any direction. The fastest elevators !

Hotel prevalentemente per turisti stranieri inviati in massa dai grandi tour operator di medio-basso livello, dozzinale e sovraffollato. A volte bisogna aspettare 10 minuti l’ascensore, talvolta non si trova posto a sedere per la colazione. Situato lontano dal centro storico in una brutta zona rumorosa. Ci sono andato per lavoro e non l’ho potuto scegliere, ma non ci tornerei privatamente. Personale gentile.

This is not a 4 star hotel despite the advertised rating. It is an old facility in urgent need of an upgrade. For example, the Astro turf up in the 12th floor terrace is in urgent need of replacement. To be fair, the room and bathroom were clean and adequate. Is not the hotel’s fault but its location is far from the city center and without easy access. The taxi rides in Palermo are expensive and must be factored in when calculating the total cost of your stay. Only some members of the staff were friendly. On the positive side, the price was relatively inexpensive but stay away from the hotel restaurant. The food there was mediocre and expensive although the person in charge was nice.

All’arrivo

Rooms are spacious but lighting is extremely poor

Room was comfortable but walls were very dirty. Big shower / tub with mold on the tiles.

It’s okay

Personale gentile. Peccato per la rumorosità della camera.

The hotel was okay for the area, the staff though, very nice!

Det var bare dårlig sløj service, personalet virkede ikke rigtig til at ville være på arbejde. At skrive det var et fire stjernet hotel lyder lidt af en joke

Shower didnt have a door so the bathroom was soaked, the window shutter was broke and didnt close and rattled all night, no coffee or tea in the room. No iron or board either Wont be staying here again, pick another hotel

okay

The picture of the room sleeping 3 I had booked resembled nothing like what we were given, so I had to upgrade and spend more morning. There were no glasses in the room which appeared on the 3 request. Only tea for 2 people with the 3rd cup never being provided. The tea and sugar were not refreshed in terms of supply. There was an elderly gentleman in reception one day who kept walking by the two teenage girls with me and making them feel unsafe.

Hotellet lå 3 km uden for selve Palermo og der var skrald over det hele i nærområdet, virkelig ulækkert. Hotellet er ikke et 4 stjernet hotel, max. 2 stjerner. Værelserne er virkelig trætte og slidte og lågen til klædeskabet virkede ikke. Morgenmaden var heller ikke noget at råbe hurra for, med mindre man kan lide kage og søde sager til morgenmad. Kaffemaskinen virkede heller ikke, den gav kun vand. Du kunne drikke kaffen der var lavet og den smagte ikke godt.