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Friendly staff

The rooms were slightly dated but they were spotless. It's clear that the staff takes pride in their jobs.

Fina rum och utsökt frukost. God service

Nice hotel and facilities but little bit remote location.

Lacks personal safety: 1 access to floors is unrestricted 2 Door does not have a dead bolt 3 safe in the room is just laying there. Not bolted to anything.

Skip the breakfast

Mercure in Toruń was okay for a short stay, but the property definitely needs an update. Like many Accor hotels, the experience can be hit or miss—some locations feel modern and refreshed, while others, like this one, are showing their age. The basics were covered, but I expected a bit more from the brand.

Lovely room and very helpful staff very pleased

Good location just outside old Town, good value and good service

Great location and price, excellent breakfast, clean and comfortable room. Only additional recommendation would be to have power outlets close to the headboards for overnight phone charging on the night stand for reachability. Simple extension outlets would suffice.

Rooms are good, with all you will need, comfy bed and en-suite. Spacious. Staff are really accommodating and speak English, which is helpful when your Polish speaking is as bad as mine :) Parking is easy. Lots of choice for breakfast Restaurant serves good food and you must try Torun cake. Stayed for 5 nights, short walk into town, regular trams further afeild. Old town Torun is such an historic place, beautiful, plenty to see, very safe and relaxed. Lots of great food and shopping (although i was here for work)

鄰近沒什麼商店

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Meu quarto estava com o sistema de ventilação avariado, fazendo muito barulho. A noite inteira houve rangidos intermitentes.

The rooms are very old and the rugs look extremely dirty. The staff was very rude to me. Definitely not a kid friendly hotel. Great location though. Close to old town

Buona struttura spesso di transito per le comitive

Good for a stop over in this area.

Was amazing

Good location