7.8
좋음
리뷰 1,002개
청결

8.0

편안함

8.2

서비스

8.2

실제 이용 고객 리뷰 Ashford International Hotel & Spa

페이지당 리뷰 수
20
40
상위 리뷰
Siddharth
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
13주 전에 리뷰함

Expedia Group verified review

Staff seemed courteous. Rooms were to the expectations. The Sauna and Jacuzzi were not working which was a shame. But over, happy with our stay.
Howard
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
13주 전에 리뷰함

Hotels.com verified review

Ok
Susan
8.0
/10
14주 전에 리뷰함

Expedia Group verified review

The room and hotel very clean. Food was amazing. Staff very friendly.anprofessional
Sotero
icon-출장
출장
10.0
/10
15주 전에 리뷰함

Hotels.com verified review

Clean room
Sharon
icon-출장
출장
6.0
/10
15주 전에 리뷰함

Hotels.com verified review

Easy check-in, convenient parking, and a clean room. Breakfast was good with plenty of choice. Room felt cold despite the thermostat being set to 24°C, including the bed and bedding.
Louise
6.0
/10
16주 전에 리뷰함

Hotels.com verified review

We stayed recently here and I have to say, I do believe the room rate is a little high for what you get. The check in was ok but we were told there and then that the jacuzzi and sauna were broken. No pre warning before our stay so we could decide whether to come or not. The Manager initial said this was removed from the website but I kindly advised “who looks at a hotel website after a booking?” He was kind enough to reduce the rate but still looking at the pool, it felt a little unclean and basic and again reiterate the value of the stay. There was no where for us to sit by the pool, it’s very minimal and first come first serve basis - likely you will be disappointed. The lounge bar is a little on the expensive side and the food was ok, we ordered the nachos but they both came out very different in size. We had a twin room which was basic. The tiles were broken in the bathroom with mould along the sealant of the bath. The beds were on the hard side and felt a little like sleeping on an old springboard. We did have dinner in the restaurant and I have to say, it was the food and staff in this room that prevented a complaint. We had the stuffed chicken which was absolutely delicious. We were served by two lovely waitresses in a very fast manner and were checked on a couple of times which was perfect. We chose to leave the restaurant early due to a large party being very loud, but we were allowed to take our drinks to our rooms. I’m not sure we’ll return sadly.
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Giorgio
icon-출장
출장
8.0
/10
16주 전에 리뷰함

Hotels.com verified review

Ok
Hazel
icon-파트너와 함께
파트너와 함께
10.0
/10
18주 전에 리뷰함

Hotels.com verified review

Great room, amenities and breakfast. Would definitely recommend.
Philip
icon-파트너와 함께
파트너와 함께
10.0
/10
18주 전에 리뷰함

Hotels.com verified review

Clean room, good breakfast and bar meals
Maxime
10.0
/10
19주 전에 리뷰함

Hotels.com verified review

Chambre
benjamin Charles
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여가 가족 휴가
4.0
/10
19주 전에 리뷰함

Expedia Group verified review

Sofa bed was unacceptable with no solution provided other than ‘an extra blanket’ Room wasn’t serviced, jacuzzi and sauna were out of action (for months- yet it’s a ‘spa’ hotel) Restaurant food was okay, menu was average. Parking was good and location was good.
David
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
19주 전에 리뷰함

Hotels.com verified review

Room was clean and staff very pleasant though obviously overworked.
Tracy
8.0
/10
19주 전에 리뷰함

Hotels.com verified review

Clean room, bottled water, daily cleaning if wanted, excellent staff throughout,
Sven-Åke
icon-파트너와 함께
파트너와 함께
8.0
/10
19주 전에 리뷰함

Hotels.com verified review

Bra att parkering
Gareth
icon-파트너와 함께
파트너와 함께
10.0
/10
20주 전에 리뷰함

Hotels.com verified review

Clean room, relaxing stay with plenty of parking.
Appaji
icon-출장
출장
8.0
/10
20주 전에 리뷰함

Expedia Group verified review

Good place to stay
Neil
icon-출장 파트너와 함께
출장 파트너와 함께
10.0
/10
21주 전에 리뷰함

Hotels.com verified review

I must admit what a beautiful room we had really clean and very comfortable to stay in would definitely recommend a stay
Becky
icon-비즈니스 및 여가 친구와 함께
비즈니스 및 여가 친구와 함께
6.0
/10
21주 전에 리뷰함

Expedia Group verified review

It was ok for the price but I’ve been in travelodges that have more room amenities. No glasses, just mugs and a kettle. All the sockets are extremely low and so it’s either difficult to or you’re not able to get the plugs in you need that you’ve bought with you. In our room the air con came on in the middle of the night, and in our room it had a spanner showing that it had a problem…so I was unable to turn it off and it was pretty noisy so had about 1.5 hours of trying to get back to sleep. Not the worst but also not the best.
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Alan
icon-파트너와 함께
파트너와 함께
10.0
/10
21주 전에 리뷰함

Hotels.com verified review

Nice spaceous room, accepts pets, really good buffet breakfast, helpfull staff, lovely hotel
Melanie
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
6.0
/10
22주 전에 리뷰함

Hotels.com verified review

The dining room manager was clearly very stressed and was quite abrupt because they had been having issues in the kitchen and the main coffee machine wasn’t working. The food was nice but shared yoghurt and jams are not great when some guests put the wrong spoons in the wrong jars/dishes. Individual pots of preserve and yoghurts would be better. There weren’t any tongs to pick up the pastries and Some guests were picking them up with their hands and putting them back. Also a lot of the chairs and tables in the dining room weren’t clean with food residues left behind! Also the pool and hot tub weren’t working and the fixtures and fittings looked tired and some were broken, I.e., locker doors, handle on steam room and lights. We have been given a complimentary voucher for a revisit to the Spa but I don’t live in the area, so I will have to pass this onto family who in the area. This was booked for me as a birthday treat!!
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페이지당 리뷰 수
20
40

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