If I visit Harrogate again, I’ll definitely stay here once more. All the staff are polite and kind. I highly recommend including breakfast in your booking — the staff at the breakfast area were also very friendly, and their warm service along with the delicious food made my mornings delightful. Thanks to this hotel, I’m leaving Harrogate with only good memories.

We were given a key for a room and someone was in the room. Fortunately they had the latch across so we were prevented from walking in on them. The reception were unaware and asked if we were sure!

The menu for breakfast was very good the staff on entry to exit were helpful and polite. Room was clean but a little dark as the building is covered in scaffolding.

Very poor quality breakfast hotel was clean and well presented The hotel takes cash but the bar is cashless which is strange. Good location just a 5 minute walk to the restaurants and bars. Staff were friendly

Had to go to reception in the evening to activate a card to order room service, wasnt taken at the time of check-in which ended up being inconvenient on the 11th floor. Shower had no pressure and was dripping minimally, we stayed in room 1120. Club lounge was very boring and no atmosphere or music whilst we were in there... so only had one drink and left, not worth any form of upgrade difference in price and disappointing.

Everything was great, from start to finish

Room was perfect

Oda temiz personel nazikti

Spotless Room and great facilities

Great stay as always

Lovely place to say , really friendly staff,,, only pillows not comfortable, overwise fantastic

Great hotel , great location , check in was smooth and the guy was extremely helpful. Will be staying again soon

Very bad disabled parking 2 spaces ridiculous

Clean room & pleasant staff

Parking great, breakfast fantastic, staff friendly and helpful

.

Room spotless

Yes

Staff in restaurant amazing

Would definitely recommend!