Excellent guest service and flexibility on the cancellation! Thank you so much!!

Beautiful property. Large rooms. Great location!

This was a lovely hotel that dates back to 16th century, but has been upgraded for modern amenities. The staff was absolutely wonderful in every way, and the room we stayed was very comfortable. The air-con had trouble keeping up with the July heat, but we were very satisfied sleeping at night. The restaurant attached to the hotel served us a delicious meal our first night. We could not have asked for a better stay in Beaune.

The hotel wifi was very poor - I had to use the hotspot on my phone during the stay. The televison cable system needs repair - the cable would cease to operate every 5 - 10 minutes. The lobby amenities were fine, but the fitness room was in poor condition. Half of the equipment didn't work and the room was on the 4th floor under the attic (the ceiling of the room was chicken wire stapled to the roof trusses) and there was no A/C in the room. Overall the lobby and room was comfortable, but the wifi and cable is poor.

La bâtiment est incroyable, l’ambiance est très sympa et le fumoir était super. Cependant, la suite à plus de 500€ la nuit est vieillotte, et beaucoup de détails qui n’ont pas leur place dans un 5 étoiles. L’exercice du check out est désagréable.

A little bit old-school interior design. But clean and well functioning with very good service. Nice garden for a meal/ breakfast. Very centrally located. Only disappointment was a promising car parking that we where offered, but… without telling we would be charge 26€ when leaving. Do not like these ”scams”.

Excellent location. Romantic hotel. Excellent barman. Noisy courtyard at night comproised sleep. Air conditioning unit was not functioning and the weather was warm.

Flott og vakkert hotell med veldig god service. Frokost var bra, men litt skuffende i forhold til nivået på alt annet - men absolutt bra. Bygget er historisk og gammelt, så enkelte ting å pirke på - men atmosfære og kvalitet på øvrig overskygger dette. Betjent parkering, hjelpsomme og lademuligheter for elbil. Ligger svært sentralt og midt i smørøyet. Mat og vin i særklasse. Kommer gjerne tilbake for en weekend her.

Great location and hotel

Exceptional stay. Very friendly and helpful staff. Secure car park and good location.

Nein l hotel est vieux le couloir pour les chambres n est pas insonorise Pn entent tous il ya un ventilateur dans la cour qui marche toute la nuits Sinon le rez de chausse et bien

Quarto espaçoso, equipe sensacional, degustação de vinhos com o Leo foi maravilhosa, aprendemos muito. Todos na recepção sempre prontos para nos atender e fazer reservas em restaurantes, taxi. Enfim foi perfeito

Tudo

Excellent cave wine cellar and selections. Great hospitality!

Hotel is quite lovely and in the center of Beaune. The many wine stores, restaurants and shops nearby makes walking around the hotel area fun. City feels safe.

The staff was gracious and accommodating. The hotel had great amenities. Our room decor was quite eclectic!

We’ve stayed at the Cep many times and it never lets us down. The welcome is always so friendly, the location couldn’t be better right in the heart of Beaune, and having secure parking is a real bonus. The rooms are always comfortable, which makes it feel like coming back to a favourite place.

Decor has seen better days - I believe faded grandeur is the term. We were apparently given an upgraded room, which begs the question what from. Hotel is dark and dingy inside. However plus points are its centrality, reserved spaces outside for drop-offs and pick-ups, valet parking (extra, and needs to be pre-booked) and excellent breakfasts (EUR25/person).

Hotel antigo, com ambiente e mobiliário extremamente pesado, com excesso de moveis, quadros , decoração. Banheiro péssimo. Nada que o categorize como um 5 estrelas. Parte positiva: localização e estacionamento.

Just amazing!