Great location. Staff was friendly. Chef Oscar is the man. I saw all these reviews about the breakfast. I normally go to test the local fare, but this was too good and easy to pass up. LOTS of healthy options which I like and need. Big fan of this place.

On my flight to Stockholm, which was to connect at London Heathrow, we were informed by the captain that there had been a fire at Heathrow and the power was out. Therefore, we returned to America. Because there was no way I would be able to check-in to the property on my arrival date (and, as is standard, the booking would then be cancelled), I as well as Expedia staff contacted the property to explain the situation and request a refund (even though it was non-refundable, because clearly this was a situation out of anyone's control). We were denied. I was offered a flight a few days later by the airline, but by then my reservation at the property was null and void and I was unable to pay for an entirely new stay at a new hotel since nothing had been refunded. I find it unbelievable that a situation which was out of the control of me, the property, the airline, and everyone else does not constitute a legitimate reason to refund the booking. I've stayed at Scandic properties in the past, but never will again.

I stayed here for 2 nights, a Friday and a Saturday. While I would stay here again if needed, there are a few factors that would make me think twice. The good stuff - the service was excellent, the breakfast buffet had lots of good choices (though there were sometimes no tables to eat at in peak times), and the location puts you right in the Old Town area of Stockholm. The beds are comfortable (although they only give you half-sized pillows / cushions for some reason... never had that before). There's a desk in most rooms so you can do some work. Some rooms have bar fridges, some don't; but there is a selection of food and drinks you can buy downstairs if needed. The less-good stuff: The rooms are pretty small - the gap between the end of the bed and the nearest wall might be only 60cm. There's no air conditioning, so even in the Autumn when I was there, it was stuffy and warm in the rooms. The windows open though, so you can let some fresh air in if needed. The big problem I had was that the blinds don't block all light or noise. And in the Old Town there's plenty of people out partying 2am. Really, if they'd add in a rollerblind as well as some thicker drapes that go all-the-way to the walls, I'd probably stay here again. One last issue - this is not a good place if you have mobility issues. There are steps and trip hazards everywhere. (I stubbed my toe every morning going to the bathroom because the bathroom has a 2cm lip under the door.)

koselig, rolig hotell i gamlebyen. Enkelt å gå til både spisesteder, butikker og severdigheter til fots.

We had an excellent stay. The room and bed were comfortable. The staff were excellent as was breakfast. And the location made accessing anywhere in Stockholm easy by foot or transit/ferry.

Bara älskar Scandic Gamla Stan

Sehr schönes nostalgisches Hotel mit hervorragendem Frühstück, zentral gelegen, alles gut zu erreichen. Einziger negativer Punkt, wo aber das Hotel nichts dafür kann: Durch die direkte Lage in der Altstadt war es nachts ziemlich laut.

Super beliggenhed i udkanten af Gamla Stan. Meget venlige og servicemindede receptionister. Pæn rengøringsstandard. Har aldrig helt forstået, hvorfor Scandic påberåber sig bæredygtighed ved at springe rengøring over? Mener det er pjattet og i bund og grund mere et spørgsmål om at spare. Heldigvis kan man stadig få gjort rent, men man skal bede specifikt om det! Værelset var meget småt, måtte kante os forbi sengen. Meget lidt plads til tøj. Stort udvalg på morgenmadsbuffet, men meget trangt også i morgenmadsrestauranten.

see above

Charmigt med bra läge nära tunnelbanan i Gamla stan. Fantastiskt trevlig frukost med en serviceminded man som skötte det med bravur och personlig touch. Var rädd om honom! Rummet ok men inte så mycket att skryta med. Lite väl svalt i rummet. Badrummet fräsch men kallt på golvet då golvvärme saknades. Allmänt lite dålig känsla för detaljer. T.ex olika glödlampor i armaturer vilket ser lite B ut. Överlag helt ok, men frukosten gjorde allt!

Loved popping over to secret garden for discounted cava on Tuesdays. Nice breakfast options

The property was great. Oscar in the restaurant in the mornings was the absolute best part of our stay! He is amazing! Thank you for everything Oscar!

Amazing breakfast, rooms with historic atmosphere

Excelente ubicación, hotelito que parece casade muñecaa.

Perfect lockation

Nice staff,quiet room

We stayed here for 5 nights. It’s a charming older hotel that met all our needs. We appreciated the roof terrace and loved the breakfast buffet

The staff couldn't have been more accommodating-taxi rides,Great breakfast and the chef was amazingly accommodating for gluten-free options. They also have a boxed breakfast for those whohave to leave prior to breakfast time.

Upgraded to the bigger room in the fourth floor and it was a really cozy spot to recover from jet lag. Upon arriving I noticed the dead bolt did not work in the room and it took a day for it to be repaired but then when I checked it, it still didn’t work. It would have been nice to have that extra security as a woman traveling alone. The breakfast was great and the room was very clean. The water pressure in the shower was incredible. Would recommend

We love staying here. The room is pretty, with a very comfy bed and bedding. The new bathroom is so clean. The location is perfect. We could walk to everything! The staff, especially in the breakfast room, are efficient and welcoming. And the roof terrace is a lovely place to enjoy a rest after a busy day of being a tourist.