이번 여행에서 뉴욕에서 토론토간 예약한 비행기가 취소되는 바람에 비용만 지불하고 들르질 못할 뻔 했었는데, 우여곡절 끝에 밤12시경에 겨우 도착하였습니다. 5성급 호텔이라 안내 받았는데, 규모는 기대했던 것보다는 작더군요. 가격만 비싸고 별로인것 아닌가 하는 우려가 살짝 스치긴했지만, 룸에 들어서는 순간 그 우려가 모두 사라져 버렸답니다. 고풍스런 실내 인테리어와 은은히 울리는 음악 그리고 너무나 깨끗한 욕실 등 우리 가족 모두가 반했습니다. 힘들게 도착했지만 만족스러운 휴식을 취하고 왔습니다. 고맙습니다.

Lots of character

At the Windsor Arms Hotel one might expect Agatha Christie to step out of one of the rooms! This hotel is right out of a page from the Great Gatsby for sure! Our 4th floor junior suite was comfy cozy,clean and very quiet. We didn’t hear a peep from the very loud gathering held in the ballroom on 1 st floor when we returned to our room from a fantastic Lebanese restaurant recommended to us by one of the very friendly and knowledgeable front desk people. Breakfast in the breakfast room was good with great service . Concierge and valet people all very attentive. We were last at this fine old hotel in 1989!It was lovely to see that although it has been renovated not much has changed in its character and that is a good thing!

breakfast was delicious - service outstanding

I enjoyed a delicious omelette one morning and French toast the next. Food was lovely. We had drinks in the bar one night.

The service was impeccable. The hotel is very well kept and the staff is very friendly. We’ll be back for sure

Clean room and friendly staff!

it was a pleasant experience. everything went well

Parfait. Merci.

A lovely boutique hotel in Yorkville! Service was fantastic, our room was clean and spacious, the free bubbly and cookies, as well as really nice selection of free tea and coffee in the room was a nice touch. The decor is a bit dated, I’m not sure it’s giving luxury the way it maybe used to. But the spa is fantastic - highly recommend! Altogether a nice stay in Toronto!

Quality hotel with friendly staff and convenient location to downtown Toronto amenities. The nightly cookies were excellent.

It’s a gem in the city. We love the charm and afternoon tea is excellent.

Beautiful Boutique Hotel. It is nice to be remembered when we show up for another stay. This was our third.

Amazing staff, great breakfast experience too.

Prop

Over washed scratchy towels. Do not disturb is ignored. Shower could use better cleaning. Definitely needed better cleaning of the curtains and had to advise staff of an issue. Cheap hairdryer and was replaced with an even cheaper one. Environment is in good location and quiet. Carpet needs replacing.

This hotel is well located and quiet. However, it is not a five star property by any definition. The interiors are tired but worse, my room was dirty. Skirting boards and corners had not been wiped down and had hair stuck on them. The bathroom floor was stained as was the shower. Better to stay less expensive but clean.

This is a quaint lovely hotel that caters to their guests From The Gatsby to The Tea Room it was a wonderful stay

Beautiful hotel and wonderful staff.

The physical property is fine - BUT the service is very mixed. Ask for them to order a taxi from my room and they did not do it until I came to the lobby - wait meant i nearly missed plane. Breakfast menu was horrible - too complex. no fruit. Delivery of hair dryer and dinner to room were problematic - not owrthy of very high price.