We had a great stay, wasn't too busy. Water park was amazing even though the wave pool was not open, still had a great time. Kids loved it.

Our room was very clean and tidy. Although the property is somewhat dated everything in the room was tidy. We had an issue with the phone and fridge that was promptly taken care of along with extra towels provided.

It was quite difficult to get to the hotel from the parking, signs led us to different areas. Other than that the hotel was gorgeous and definitely in ideal place to be close to the falls.

I called down for 2 extra pillows at 10pm and it took them an hour and a half to bring them!

The hotel as OK. It was a good value. This is a strange building. 3 stories with indoor courtyards. As I was in courtyard 4 four, top floor, I had a long walk from the front desk and at peak times the slow single elevator was unusable because of volume. I can't help but think that this hotel footprint would be so much better used in a modern multi-story hotel. But I am sure the owners know that.

Awesome service

All over good

This is an older property but cleaned well in common areas. The location is convenient. Parking is limited onsite for busy weekends but lots of parking around. The property and proximity to the water park cannot be beat. The walls are paper thin and noise carries. The beds and pillows are not comfortable so a good night sleep is hard on your back and neck. The coffee makers are not cleaned and in room Coffee is terrible (always hopeful). Hard to get someone at the front desk to pick up unless you walk down. The courtyard idea are lovely for parents with kids that need space to run around and burn some energy. They even play a movie in the courtyard at nights. Overall a decent first experience. Not sure if I will be back in a hurry but the waterpark stay and enjoy is hard to beat. The access to the waterpark with passes are well worth it and parking extends far into the next day. A good perk.

We did have breakfast at the facility

Good

Great for families!

The room was extremely hot. When I called the front desk they explained that they either have hear or AC and the heat is on at this time of year. No way to adjust it per individual room. They brought us a plug in fan, which helped a little.... But the room was still very warm.

Good

Stayed here again, always very Happy Cody at the front desk was awesome !!!

The air conditioning wasn’t working it was extremely hot in our room

The rooms are so out dated. The toilet is so low and there is a step to enter the washroo. It is awful. I woke up in the middle of the night half asleep banged up my toes forgetting it was there. My daughter had bed bugs in her bed. We drapped the bed with our towels. Overall it was not worth thr value.

Drapes were filthy. Carpet stained and disgusting. Stairs on carpet worn down to the step. Overall cleanliness of the building is zero

The room was aweful. Dirty carpets all over and no proper ventilation in the room which made our stay terrible. The only positive thing is the connection to the water park.

heating and ac unit was noisey. very poor parking conditions.

Yes it was pleasant