Es un hotel muy accesible a los puntos históricos como es el zócalo, el templo mayor, palacio de bellas artes y más. El desayuno delicioso y los cuartos muy limpios. Si regreso a la Ciudad de México me ospedaria de nuevo en este hotel. El personal muy amable

Clean rooms and friendly staff! In the middle of downtown! Would stay here again!

Nice places

I had a wonderful stay at this hotel in Mexico City. The entire experience exceeded my expectations from start to finish. The wait staff was outstanding—friendly, attentive, and always willing to help with a smile. Their excellent service made every interaction enjoyable. The hotel itself was clean, comfortable, and well-maintained, and the staff throughout the property were professional and welcoming. Overall, it was a fantastic experience, and I would highly recommend this hotel to anyone visiting Mexico City. I look forward to staying here again in the future!

I like the cleaning, shops neat by and staff.

La habitación muy cómoda, el desayuno bufete muy bueno y sobre todo, la ubicación es excelente.

Clean room great staff

Exelentec localizacion y la amabilidad del staff super recomandado

Todo muy bien

Las instalaciones la habitación muy propia. Punto negativo la manifestación difícil un poco complicado llegar al hotel pero nada que se no. pudiera solucionar

Excelente ubicación y gran relación calidad-precio. El hotel está en pleno centro de la ciudad, lo que facilita muchísimo desplazarse a todos lados. Aunque la habitación era algo chica, siempre estuvo impecable y muy limpia. El personal fue excelente, muy amable y atento en todo momento. Sin duda, una gran opción económica y cómoda. ¡Totalmente recomendado!

Muy bello lugar súper céntrico y cerca de varios lugares iconicos de la ciudad. Personal muy amable y limpieza a diario.

Todo excelente

I was disappointed with my recent experience. Due to the protests in Mexico City, access to the hotel and surrounding area was very difficult. We often had to use the back entrance to get in and out, and many stores, restaurants, and attractions were closed during our stay. We booked this reservation expecting to enjoy a better tourism experience and explore the city, but unfortunately, the conditions significantly affected our trip. While I understand that protests are outside of Expedia's control, it would have been helpful to receive advance notice or information about the potential impact on travelers. Overall, the experience did not meet our expectations, and we were unable to enjoy the destination as planned.

Great room even greater staff

La habitacion limpia, el baño algo pequeño,

The room and bathroom were clean, and the housekeeping staff was very polite. The entire staff was friendly, especially the restaurant team, who provided excellent service. The front desk staff was courteous; however, they were not very helpful in accommodating our request to have all three rooms for our group located together. Despite my request, we were assigned rooms on three different floors. We were told the hotel was fully booked, but it did not appear to be the case. The main drawbacks were the lack of a refrigerator in the room and the shower. The water pressure was low, and the showerhead caused water to splash everywhere, making it uncomfortable to use. Overall, the staff was pleasant and the hotel was clean, but a few improvements would make the stay much more enjoyable.

Excelente ubicación. Muy buen servicio y atención del personal. Habitación muy limpia.

La estancia fue fatal estaban cerradas las calles el hotel nunca mandó un email para avisar lo que estaba pasando

Please call ahead to make sure the streets are open. We had a shocking experience when we arrived. We had to walk several blocks with our luggage. There was a strike and people were on the streets sleeping and blocking the entrances. Also the room was poorly maintained. I came back with many bug bites. Even though I reported the itching and the stained bedsheets and requested clean sheets, the situation did not improve. The property is in a good location with many restaurants around but with the protests many places were closed. I don't think I would stay at this property again just because of the poor attention to the rooms. The coffee pot was very filthy as well.