good

Excellent hotel

Fue una experiencia inolvidable. El personal, la comida (desayuno en bufet y room service, también), y el estado de la habitación son buenísimos. Les recomiendo alojarse acá :D

Best hotel ever in cusco!! Room condition was perfect and staff's service was best ever!!

보통이었습니다.

위치 좋음, 온수 잘나옴, 화장실 문이 안닫힘(가장 문제임) 서비스 좋고, 무료 코카티도 계속 제공됨, 수시로 먹으면 좋을듯?

위치가 광장과 가까와 굉장히 편리합니다. 직원들이 특히 친절하여 굉장히 기분 좋은 여행이 될 수 있었어요.

쿠스코의 메인 아르마스 광장과 인접한 위치하여 걸어서 여행하기에 최고임. 단 방은 1층보다는 3, 4층으로 추천

깔끔하고 넓은 로비.. 중심광장과 가까움.. 다만 방에 와이파리가 잘안터짐

노보텔 침대는 집으로 가져가고 싶을 정도로 대만족이었다. 잠자리도 편안했다. 샤워시설도 좋았다. 조식도 깔끔하니 맛있었다. 비행기에 카메라를 놓고와서 택시를 불러야 했는데 직원분들이 빠르게 택시를 불러주셔서 공항에서 찾을 수 있었다. 체크인후 가방도 늦은시간까지 맡겨 주셔서 편안한 투어를 할 수 있었다.

We decided on the Novotel because of the covered courtyard. The pictures didn’t do it justice it is a beautiful historic building which is extremely well run from the front desk to everyone in the restaurant and breakfast area. We opted to have our last drinks of an evening in the yard as it was so magical at night. The location is within an easy walk of everything couldn’t have asked for more.

Terrible service

Perfect location, nice spa amenities, great restaurant, and a good breakfast buffet. I really like the atrium area, a calming place to recharge after a day in the city. I wouldn't hesitate to stay here again!

Nice hotel with a beautiful central lobby.

Lovely courtyard, friendly staff. We had to leave early sp the packed a lovely to go breakfast

Excellent staff.

I loved the terrace

Beautiful lobby, friendly staff, nice and clean rooms. My only complaints are that the hotel is a bit chilly and the restaurant was slow, although the food was good. Overall, a great hotel for the area. Would stay again!

Noisy. We had our room next to the cleaning closet. Loud walkie talkie at 0600. Place was other wise nice and clean. Breakfast was fine but service was a little lacking in attentiveness.

The hotel has a good location, staff very kind and helpful.