전체 평가 및 리뷰 Grand Hotel Bristol Spa Resort - by R Collection Hotels

Overall a clean and comfortable stay and staff were very helpful and polite. The restaurant however was a little understaffed, so service was slow. Nice sea view.

Beautiful property. Staff was so friendly and helpful and treated us like royalty.

I am very satisfied with all the steps and facilities. I would like to visit again.

Enjoyed a few days and nights here. The hotel is very clean, the food is amazing and the service was the best I ever experienced.

Отличный отель, шикарный вид из окна, великолепный СПА. Интернет стабильный, завтрак достойный, персонал на уровне. Одно сожаление, что были всего два дня.

Goede service, mooie locatie en hotel busje met gratis vervoer naar de stad ! De beach van het hotel een echte aanrader ! Unieke ligging en top uitzicht ! Spa van het hotel zeer luxe . Vriendelijk Personeel !

Excellent service, beautiful property and great food.

Perfect and luxurious great service easy to walk around

Love this hotel, we have been here several times and always five star. However lost a point this time for the rooftop restaurant, which was a Michelin star restaurant that did amazing fish and had a great menu so need to get use to the new chef. So the restaurant on the roof is fantastic, however now it’s a set menu which I get as they need to get back the previous status. But trying too hard to impress with over complicated fusion that look amazing on the plate but the taste is not lingering, it hits the pallet for a split second and the taste buds have no time to take in the flavours. It was an experience the food great, but again the simple things matter and the simple was missing. The waiters tried their best to fit the status being presented but you could see they were not comfortable, better to provide people option of set menu or a le carte. Don’t get me wrong we were very full and enjoyed it but I would have been satisfied with less and still be impressed.

Mix up in reservation (app's fault) which was sorted out by the reception and Manish at Hotels.com. The property is beautiful with lovely views over the sea. Staff were lovely and they send a car to drop and collect you from the town centre on request which came in very handy. Breakfast was very good with a live chef station and great selection (prosecco available!). What sets this hotel apart is the simply STUNNING spa - I haven't seen such an amazing indoor pool maybe ever. Beautifully maintained and very enjoyable couple of hours just chilling. Had an amazing massage as well. Definitely would stay here again if we find ourselves in the area

Everything was beautiful

Was a wonderful stay!

The most special experience. The staff were the best I’ve ever experienced. So friendly, warm, attentive, and lovely. They made the hotel worth the cost alone. Thank you so so much. The breakfast buffet was so special with the view every morning. I’ll long for that experience for the rest of my life. I felt so welcomed and had such a relaxing stay. Don’t even question it, book this hotel. You won’t regret it.

I like property. I feel staff was unorganized. First on arrival room not ready they said they would let me know when ready after waiting till after 3 pm I ask and it was ready. Second when seated for breakfast staff standing around talking someone should offer coffee shouldn’t have to ask same by pool had to go to bar ask for drink when 4 staff stand talking. Need more service not just smiles.

We were staying in the hotel for 4 nights and were really impressed how great everything was. We had some initial problems with our room but thanks to fantastic guest experience manager we were moved to a better room with stunning view at no extra charge. The hotel is very well-run, wonderful views on the whole Portofino coast from balconies, pool area and restaurant. The staff is very friendly and helpful at all time, pool is very big and perfect to swim in. We will be definitely staying again at the hotel next time we are in Liguria!

Beautiful art deco hotel with access to beach club! Lovely staff

Great service. Breakfast was phenomenal. Staff was really accommodating for any issue we had. Great views from room and common areas on the property. Definitely recommend, and will stay here again for future stays. Thank you to all staff members from bell man to hotel manager, you all made our stay a memorable one.

Excellent séjour ,service impeccable

Beautiful spa! Amazing views!

Wonderful hotel, super clean, staff were wonderful, the views were spectacular and the food was delicious. Highly recommend.