Good location and friendly service. But the room is quiet small. If you go to Madrid alone with no need to have fancy room, Silken can be a good choice in terms of valie for money.

교통 접근도 쉬운편이고 조용하고 아늑함

Me encanta ir al hotel Serrano. Me siento como en casa. Todo impecable y un personal maravilloso. Espero poder volver pronto.

Excelente servicio en general. El personal muy amable, servicial y afectuosos

Es un hotel que tiene una ubicación excepcional, las habitaciones son ajustadas Pero están limpias. Tv muy chica y sin Smart tv. Buen baño buenas toallas.

Great location; walking distance to good restaurants and Corte Inglés! Good assistance from Reception staff. Good buffet breakfast.

Muy buena ubicación, la propiedad está bien mantenida tiene buen baño y cama cómoda. Aire acondicionado un poco ruidoso nada mas

Buen desayuno, habitación limpia y personal muy atento

Es un hotel boutique muy limpio con la habitación muy cómoda y amplia. El baño muy amplio y limpio. El personal muy atento y el desayuno muy bueno y completo.

Era muy cómodo.

They should let the guest work the A/C. It was hot and AC kicks on and off so sleeping is somewhat difficult

Muy bien ubicada

Fellow Americans this is the hotel to go to. Staff get straight to the point. Very courteous and allowed us to leave our bags here for a few hours while we checked out and went sight seeing . Clean hotel! Clean bed clean sheets. Ac can be adjusted gentlemen! Mattress is very comfy! 5/5 would stay here again.

O pequeno almoço é muito limitado, muito mesmo.

Great location. Updated Bathrooms

For a short stay and being next to a great shopping and restaurant area of Madrid the hotel was the perfect place. Not very fancy, but clean and good size rooms. Just no extras and the basics. Staff was very nice and helpful.

Limpo, confortável, boa localização

estava tudo ótimo sem reclamacoes

I will be back

Ótima opção. Bem localizado, limpo e novo. Atendimento excelente.