전체 평가 및 리뷰 Hilton Garden Inn Orlando at SeaWorld

I made a fully prepaid reservation through Hotels.com on March 26 for my stay from May 2 to May 8. However,after returning from my stay at this hotel, I discovered that the hotel charged my credit card again, resulting in a duplicate payment. I contacted the hotel directly on May 15, and on May 16, I was told that my reservation was under review. Since then, there has been no update or follow-up. I also reported this issue to Hotels.com, and thay have been trying to contact the hotel, but there has been no response from the hotel's side. This level of unresponsiveness and failure to resolve a clear billing error is extreamly disappoining and unacceptable. I sincerely hope this matter is addressed and resolved soon.

It said that 10 minutes walk to SeaWorld but it in reality, there was not easy to walk there. However there was third party shuttle buses at limited time. No restaurant and shopping around the this hotel. Overall, it’s worth it for a short stay as long as the price is right.

Stay was great. Nice Big spacious room. Convenient to Seaward. Only down size was the charge for parking. Upon arrival, we were told it was $15/day to park. Not advertised and a bit shocking since they have a huge parking lot. Also breakfast is an upcharge per person.

The room could be better. The refrigerator was empty not even water to drink. The coffee machine had no water holder to make coffee.

The beds was hard the room that they gave us the blinds wasn't in great shape hard to come down. The worker meaning the house keeper was great. But your front desk people need to learn cousmer service sometimes they were rude at times. Never will stay again.

Close to seaworld

If you are visiting any Sea World park, I highly recommend this hotel. The location is perfect. Also they offer a shuttle service for the Sea World park which is convenient when you travel with kids. The staff is very kind. The room was cleaned, very well prepared for us. We definitely will come back.

The location, just awesome. At check-in Pamela was sweet and patient and got us in the same room as last time. But the house keeping was terrible. No room service despite we reported twice and no hand soap. We were using the one in the shower I had to call 3 times and took over two hours to get a liquid soap bottle, a good solution, almost at 11:00 pm. When I first made my request around 9:00 pm. We like the hotel and Pam was wonderful. It is disappointing that house keeping undermined her great performance.

El mobiliario de la piscina está deteriorado

Good services

Awesome

Excellent

nice

Staff was really nice

I always like hilton garden is the best hotel.

They are really good for for everything. the breakfast it’s best

Great Customer service

Proximity to all the amusement parks.

Falta mantenimiento en el hotel

They need to fix the laundry room